- GN Netcon GN9020-D, GN9010-BT Digital and Bluetooth Wireless System User Guide

Frequently Asked Questions
Why can’t I hear a dial tone?
• Check that all cords are connected correctly.
• Be sure the AC power adapter is plugged in and power
is turned on.
• Be sure the headset/handset selector is in headset
position and the headset mode indicators are
illuminated.
• Be sure the battery is fully charged.
• Be sure the serial numbers on the base station and
headset match. The numbers must match for operation.
• Adjust the telephone compatibility setting.
Why doesn’t the other person hear me?
• Be sure the mute function is off.
• Re-adjust the microphone volume.
• Check the position of the microphone making sure
that it is placed at the corner of your mouth.
• You may be out of range. Move cl