User's Manual
7
10. What the lights mean
What you see What is the mean about your headset
Solid blue light: In pairing mode – see section 3
Slow single ash Connected to phone and in standby mode:*
Slow double ash: Not connected to phone and standby mode*
Quick single ash: Active on call
Quick double ash: Incoming/Outgoing call in headset
Triple ash: Battery low
* BT2020 is equipped with Jabra Discreet Light feature, meaning that light
indicator (LED) turns o after 1 min of non-activity. Headset is still active,
and light will ash again after a tap on the answer/end button or any other
activity.
11. Troubleshooting & FAQ
I hear crackling noises
• For the best audio quality, always wear your headset on the same side
of the body as your mobile phone.
I cannot hear anything in my headset
• Increase the volume on the headset.
• Ensure that the headset is paired with the phone.
• Make sure that the phone is connected to the headset – if it does not
connect either from the phone’s Bluetooth menu or by tapping the
answer/end button, follow the pairing procedure (refer to pairing
section in this user manual).
• You can determine whether your headset is connected to a device by
looking at the ashes on the headset after tapping the answer/end
button when the headset is on: single slow ashes means that the
headset is connected to a device, double slow ashes means that the
headset is currently not connected.
I have connection problems
• You may have deleted your headset pairing connection in your mobile
phone. Follow the pairing instructions; refer to this section in this user
manual.
• You can determine whether your headset is connected to a device by
looking at the ashes on the headset after tapping the answer/end
button when the headset is on: single slow ashes means that the
headset is connected to a device, double slow ashes means that the
headset is currently not connected.
Will the Jabra BT2020 work with other Bluetooth equipment?
• The Jabra BT2020 is designed to work with Bluetooth mobile phones.