User guide ReSound Receiver-In-The-Ear hearing aids resound.
Hearing aid information Left hearing aid Right hearing aid Serial number Serial number Model number Model number Battery type £ 13 Dome/mould type Open dome £ Small £ Medium £ Large Program Beep 1 One beep 2 Two beeps 3 Three beeps 4 Four beeps Power dome £ Small £ Medium £ Large £ Tulip Description 2 £ RIE mould
Table of Contents Introduction 5 Your hearing aid 6 How to get your hearing aid ready for use 9 How to place the hearing aids in your ears 12 How to remove the hearing aids from your ears 17 How to use your hearing aids 19 Advanced options 23 How to clean and maintain your hearing aids 31 Wireless accessories 37 Tinnitus Management 39 General warnings 49 3
Troubleshooting 52 Warnings to hearing care professionals (US only) 54 Regulatory information 57 Technical specifications 63 Hearing aid variants 67 Additional information 68 4
Introduction Thank you for choosing our hearing aids. We recommend that you use your hearing aids every day this way you will fully benefit from them. NOTE: Read this booklet carefully before you start using your hearing aids. Intended use Generic air-conduction hearing aids are wearable sound-amplifying devices intended to compensate forimpaired hearing.The fundamental operating principle of hearing aids is to receive, amplify, and transfersound to the eardrum of a hearing impaired person.
Your hearing aid 62 model 1. Receiver wire 5 2. Receiver 1 3. Dome (a standard dome is shown) 4. Multi-function button 3 4 5. Microphones 2 6 6. Battery compartment 7 7.
61 model 1. Receiver wire 2. Receiver 1 3. Dome (a standard dome is shown) 4 3 4. Push button 5. Battery compartment 6.
Sports lock The sports lock has been created to help keep the hearing aids in place for people with an active lifestyle.
How to get your hearing aid ready for use Battery warnings WARNING: Batteries contain dangerous substances and should be disposed of carefully in the interest of your safety and for the environment. Please note: 1. Keep batteries away from pets, children and mentally challenged persons. 2. DO NOT place batteries in your mouth. Consult a physician immediately if a battery has been swallowed, as they can be harmful to your health. 3.
WARNING: If the batteries are not inserted correctly, the device will not work and the batteries may build up heat. If this happens, please remove the batteries. How to insert the battery in your hearing aid 1. Open the battery door completely by using your fingernail. Remove the used battery if present. 2. Prepare the new battery. 3. Insert the new battery with Remove the protective foil the positive side in the to activate the battery. correct position.
At night, switch off the hearing aids and open the battery doors completely to allow moisture to evaporate and prolong the hearing aids’ lifespans. If the hearing aids are experiencing frequent loss of connection to wireless accessories, contact your hearing care professional for a list of low impedance batteries. Low battery warning When the batteries are low on power, your hearing aids reduce the volume, and play a melody every 15 minutes until they are empty and turn off.
How to place the hearing aids in your ears How to tell right from left If you have two hearing aids, they may be tuned differently. One for your left ear, the other for your right. Do not swap them. Please pay attention to this when cleaning, storing and inserting the hearing aids. You might want to ask your hearing care practitioner to mark your hearing aids with a coloured Left and Right indication: Left is blue and Right is red.
How to insert the earmould 1. Hold the earmould 2. Slide the earmould all the 3. Place the hearing aid between your thumb and way into your ear with a behind your ear and make index finger and position its gentle, twisting sure it sits firmly behind the sound outlet in your ear movement. Move the ear. By experimenting, you canal. earmould up and down and may discover an easier gently press to place it method. With proper correctly in the ear.
NOTE: It may be helpful to pull your ear up and outward with your opposite hand during insertion. CAUTION: Never attempt to modify the shape of the hearing aids, earmoulds, or tubing yourself. How to insert a receiver dome in your ear 1. Hang the hearing aid over the top of the ear. 2. Hold the receiver tube where it bends and gently place/push the receiver dome into the ear canal. 14 3. Push the dome far enough into the ear canal so that the thin tube lies flush with the head (check with a mirror).
NOTE: If the hearing care professional has provided you with a sport lock on the receiver tube, make sure to position it into the indentation above the earlobe. To avoid whistling, it is important that the tube and the dome fit correctly into your ear. For other possible reasons, check with the Troubleshooting guide. CAUTION: Never attempt to bend or modify the shape of the thin tube. Sports lock If you lead an active life, your hearing aids may come loose.
NOTE: Sports locks may become stiff, brittle, or discoloured over time. Contact your hearing care professional regarding replacement of your sports lock.
How to remove the hearing aids from your ears How to remove the earmould from your ear 1. Lift the hearing aid from behind 2. Using your thumb and index finger, gently pull the the ear. For a moment, let it hang earmould (not the hearing aid or the tubing) loose beside your ear. from the ear. If your earmould has a removal cord, use it. Remove the earmould completely by gently twisting it.
How to remove the receiver dome from your ear 1. Lift the hearing aid off your ear. 2. Hold the receiver tube with your thumb and forefinger where it bends and pull the receiver dome out of your ear canal.
How to use your hearing aids Turn your hearing aids on and off Once you have placed the hearing aids on your ears, you can turn them on. The hearing aid always starts in program 1 and with the preset volume. Close the battery door to turn the hearing aid on Open the battery door to turn off the hearing in program 1. aid. Use your fingernail to pull it open. Smart Start Smart Start delays the time before the hearing aids turns on after you close the battery doors.
The push button/multi-function button If you have hearing aids with a push button or multi-function button, this will allow you to use up to four different listening programs, each of them suitable for certain situations. Program button (61 models only) Multi-function button (62 models only) 1. Tap the program button to switch between programs 2. You will then hear one or more beeps. The number of beeps indicates which program you have selected 3.
It should not be necessary to control the volume manually. However, in addition to controlling listening programs, the multi-function button (62-DRW only) provides you with the ability to adjust the amplification to your liking. The multi-function button is designed to change the volume or listening programs of the hearing aid, based on different ways it is pressed.
NOTE: If you have two hearing aids with the Synchronised Push Button enabled, program changes to one hearing aid automatically repeat in the second hearing aid. When you change a program in one hearing aid, it responds with one or more beeps. The same number of confirmation beeps in the second aid follow. This function can also be configured to allow one side to control volume increase and the other side to control volume decrease.
Advanced options Telephone use Your hearing aid allows you to use your telephone as you normally do. Finding the optimal position for holding a telephone may require practice. The following suggestions may be helpful: 1. Dependent on your fitting and hearing status, either hold the telephone up to your ear canal or hold it close to the hearing aid microphones as illustrated. 2.
or of your wireless telephone service provider. NOTE: If you find it difficult to obtain a good result while using your mobile phone, your hearing care professional will be able to give you advice on available wireless accessories to enhance listening capabilities. How to use your hearing aids with iPhone, iPad and iPod touch (optional) Your hearing aids are Made for iPhone, iPad and iPod touch, which allow for direct audio streaming and control from these devices.
• If you want a printed version of the smartphone app user guide, please go to our website or consult customer support. NOTE: For assistance with pairing and using these products with your hearing aids, please contact your hearing care professional or visit our support site. NOTE: If you have a Bluetooth® enabled Android™ smartphone, you are able to answer the telephone if you use ReSound Phone Clip+.
For optimum performance, make sure the hearing aids are connected to the ReSound Smart 3D app and placed close to the iPhone, iPad, iPod touch or the Android smartphone before applying the changes. This service only works if your smart device is connected to the Internet. Your hearing care professional will provide information regarding this option, and how it works with the ReSound Smart 3D app.
Place the Phone Now magnet Place Phone Now magnet on your telephone receiver to allow operation of the Phone Now function. In order to place magnet properly: 1. Clean the telephone thoroughly 2. Remove foil from magnet 3. Place the magnet NOTE: If you are not satisfied with the strength of Phone Now, you can reposition the magnet or add additional magnets. Prior to placing the magnet on the telephone or cell phone, use a recommended cleaning agent to clean the telephone.
How to use Phone Now 1. Lift the telephone to your ear. 2. When you hear a short melody, the phone programme is active. NOTE: You may need to move the telephone receiver slightly to find the best position for reliable Phone Now activation and a good hearing experience on the telephone. If your hearing aids have enabled the Comfort Phone functionality, the hearing aid on the non-phone ear automatically turns down the volume. Ask your hearing care professional to enable Phone Now as one of your programmes.
Phone Now warnings 1. If a magnet is swallowed, seek immediate assistance from a medical practitioner. 2. Keep magnets out of reach of pets, children and people with mental disabilities. If a magnet is swallowed, please seek advice from a medical practitioner. 3. The magnet may affect some medical devices or electronic systems. The manufacturer of any magnetically sensitive devices (e.g.
2. Double-dings for ten seconds ( etc.) indicate that your hearing aid is in Flight mode. Follow these steps to activate wireless mode: 1. For each hearing aid, open and close the battery door once. 2. Your hearing aids are in wireless mode after 10 seconds. NOTE: Both hearing aids must be set in Flight mode - even with synchronisation enabled. It is important to wait an additional 15 seconds after wireless function resumes before opening and closing the battery compartment again for any reason.
How to clean and maintain your hearing aids Care and maintenance Please follow the advice below to have the best user experience and to prolong the life of your hearing aids. 1. Keep your hearing aids dry and clean. 2. Open the battery door to dry your hearing aids when you are not wearing them. 3. Wipe the hearing aids with a soft cloth after use to remove grease or moisture. 4. Do not wear your hearing aids when putting on cosmetics, perfume, aftershave, hairspray, suntan lotion, etc.
Daily maintenance It is important to keep your hearing aid clean and dry. On a daily basis, clean the hearing aids using a soft cloth or tissue. In order to avoid damage due to humidity or excessive perspiration, the use of a drying kit is recommended. If the microphone inlets are clogged, gently brush across the microphone inlets with a small, clean brush. WARNING: Do not use force to press the bristles on the small brush into the inlets because the microphones may be damaged.
Use a damp cloth to clean the receiver wire and receiver dome on the outside. NOTE: Do not use water when you are cleaning the receiver wires or the receiver domes. NOTE: Receiver wires may become stiff, brittle, or discoloured over time. Contact your hearing care professional regarding receiver changes.
How to change domes Follow these steps to mount domes. This procedure shows a standard dome, but you can follow the exact same procedure if you have a tulip or power dome. 1. Push the new dome over the ribbed flange on the receiver. 2. Make sure that the new dome is properly and securely mounted. 34 3.
How to change the wax guard If you wear a dome, remove it before following this procedure. To replace wax guards: 1. Carrying box with eight wax guard tools 2. Insert the removal tip into the 3. Slowly pull the wax used wax guard until the shaft guard straight out. touches the rim of the wax guard.
The wax guard tool has two functions: a removal tip to collect the used filter, and a replacement tip with a white filter. To insert the new wax filters, follow these steps: 1. Insert the replacement tip of the tool into the sound outlet. 2. Gently press the 3. Pull the tool straight out replacement tip straight the new wax guard will into the sound outlet until remain in place. Please the outer ring lies flush with remember to re-attach the sound outlet. dome again, or a fresh dome.
Wireless accessories Wireless accessories ReSound’s wireless eco-system features a comprehensive range of seamlessly integrated wireless accessories. This allows you to control and stream high quality stereo sound and speech directly to your hearing aids. Please find the list of available wireless accessories below: • ReSound TV Streamer 2 allows you to stream the audio from TV sets and virtually any other audio source to your hearing aids at a volume level that suits you.
• ReSound Multi Mic works like the ReSound Micro Mic but doubles as a table microphone, connects with loop and FM systems , and has a mini-jack input for streaming audio from a computer or music player. NOTE: Ask your hearing care professional for more information on the range of ReSound wireless accessories. For use of wireless functionality only use ReSound wireless accessories. For further guidance, please refer to the user guide of the relevant ReSound wireless accessory.
Tinnitus Management Tinnitus Sound Generator module Your hearing aid includes the Tinnitus Sound Generator (TSG) module, a tool for generating sounds to be used in tinnitus management programmes to temporarily relieve suffering from tinnitus. The TSG can generate sounds adjusted to the specific therapeutic needs and your personal preference as determined by your doctor, audiologist, or hearing care professional.
User instructions for the TSG module Description of device The Tinnitus Sound Generator (TSG) Module is a software tool that generates sounds to be used in tinnitus management programmes to temporarily relieve suffering from tinnitus. Explanation on how the device works The TSG module is a frequency and amplitude shaped white-noise generator.
If your tinnitus troubles you only in quiet environments, your doctor, audiologist or hearing care professional can set the TSG Module so that it becomes audible exclusively in such surroundings. The overall sound level can be adjusted via a volume control. Your doctor, audiologist or hearing care professional will review with you the need for having such a control.
TSG volume control The sound generator is set to a specific loudness level by the hearing care professional. When switching the sound generator on, the volume will have this optimal setting. Therefore, it might not be necessary to control the volume (loudness) manually. However, the volume control provides the ability to adjust the volume, or amount of stimulus, to the liking of the user. The tinnitus sound generator volume can only be adjusted within the range set by the hearing care professional.
Available sounds White noise signal which can be shaped with the following configurations: The white noise signal can be modulated in amplitude with an attenuation depth of up to 14 dB. High-pass filter Low-pass filter 500 Hz 2000 Hz 750 Hz 3000 Hz 1000 Hz 4000 Hz 1500 Hz 5000 Hz 2000 Hz 6000 Hz - 8000 Hz Prescription use of a Tinnitus Sound Generator hearing aid The TSG should be used as prescribed by your doctor, audiologist or hearing healthcare professional.
To adjust TSG, please consult your hearing care professional. Should you develop any side effects from using the sound generator, such as dizziness, nausea, headaches, perceived decrease in auditory function or increase in tinnitus perception, you should discontinue use of sound generator and seek medical evaluation.
The sound generator instrument is a tool to generate sounds to be used with appropriate counselling and/or in a tinnitus management programme to relieve patients suffering from tinnitus. Tinnitus Sound Generator warnings 1. Sound generators should be used only as advised by your doctor, audiologist, or hearing care professional. 2. Sound generators are not toys and should be kept out of reach of anyone who might cause themselves injury (especially children and pets). 3.
b. History of active drainage from the ear within the previous 90 days. c. History of sudden or rapidly progressive hearing loss within the previous 90 days. d. Acute or chronic dizziness. e. Unilateral hearing loss of sudden or recent onset within the previous 90 days. f. Visible evidence of significant cerumen accumulation or a foreign body in the ear canal. g. Pain or discomfort in the ear. 3.
6. Adjustment of the Tinnitus Sound Generator settings, using a smartphone app, should only be performed by the parent or legal guardian in cases where the user is minor.Use of the ReSound Assist for remote settings of the tinnitus sound generator, should only be performed by the parent or legal guardian in cases where the user is minor.
6. Audiometric air-bone gap equal to or greater than 15 dB at 500 Hertz (Hz), 1,000 Hz, and 2,000 Hz. 7. Visible evidence of significant cerumen accumulation or a foreign body in the ear canal. 8. Pain or discomfort in the ear. CAUTION: The maximum output of the sound generator falls into the range that can cause hearing loss according to OSHA regulations.
General warnings 1. Consult a hearing care professional if you think there may be a foreign object in your ear canal, if you experience skin irritation, or if excessive earwax accumulates with the use of the hearing aid. 2. Different types of radiation, from e.g. NMR, MRI, or CT scanners, may damage hearing aids. It is recommended not to wear hearing aids during these or other similar procedures.
7. Warning to hearing care professionals: Special care should be exercised in selecting and fitting hearing aids with maximum sound pressure level that exceeds 132dB SPL with an IEC 60711:1981 occluded ear simulator. There may be a risk of impairment of the remaining hearing. 8. Turn off your wireless functionality by using the flight mode in areas where radio frequency emission is prohibited. 9. If a hearing aid is broken, do not use it. 10.
3. Only connect your hearing aids to accessories intended and qualified to be used with your hearing aids. Hearing aid expectations A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. Consistent use of the hearing aid is recommended. In most cases, infrequent use does not permit you to obtain full benefit from it.
Troubleshooting Troubleshooting Issue Potential cause Potential solution Feedback, "whistling" Is your earmould or dome inserted correctly? Put it in again. Is the volume very loud? Reduce it. Is the receiver wire broken or the earmould clogged? Visit your hearing care professional. Are you holding an object (e.g. a hat, a telephone receiver) close to a hearing aid? Move your hand away to create more space between the hearing aid and the object. Is your ear full of wax? Visit your physician.
Issue Potential cause Potential solution No sound Is the hearing aid turned on? Switch it on. Is there a battery in the hearing aid? Insert a new battery. Is the battery still good? Replace with a new one. Is the receiver wire broken or the earmould clogged? Consult your hearing care professional Is your ear full of wax? Visit your physician. The battery is flat Replace it with a new one. Is the battery dirty? Clean it or replace it with a new one.
Warnings to hearing care professionals (US only) A hearing care professional should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing care professional determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: 1. Visible congenital or traumatic deformity of the ear.
Important notice for prospective hearing aid users (US only) Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhinolaryngologists.
Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a licensed physician. Federal law permits a fully informed adult to sign a waiver statement declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician. The exercise of such a waiver is not in your best health interest and its use is strongly discouraged.
Regulatory information Warranties and repairs The manufacturer provides a warranty on hearing aids in the event of defects in workmanship or materials, as described in applicable warranty documentation. In its service policy, the manufacturer pledges to secure functionality at least equivalent to the original hearing aid. As a signatory to the United Nations Global Compact initiative, the manufacturer is committed to doing this in line with environment-friendly best practices.
During normal operation the temperature should not exceed the limit values of 0 °C (+32 °F) to +45° C (+113 °F), and relative humidity of 90% RH, non-condensing. Air pressure between 500 hPa and 1100 hPa is appropriate. During transport or storage, the temperature should not exceed the limit values of -20 °C (-4 °F) to +60° C (+140 °F) and relative humidity of 90% RH, non-condensing (for limited time). The air pressure between 500 hPa and 1100 hPa is appropriate.
Statement This device complies with part 15 of the FCC rules and ISED rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference 2. This device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules and ISED rules.
– Connect the equipment into an outlet on a circuit different from the one in which the receiver is connected – Consult the dealer or an experienced radio/TV technician for help – Reorient or relocate the receiving antenna – Increase the separation between the equipment and receiver – Connect the equipment into an outlet on a circuit different from the one in which the receiver is connected – Consult the dealer or an experienced radio/TV technician for help Changes or modifications can void the user's autho
• The full text of the EU declaration of conformity is available at the following internet address: www.declarations.resound.com. • In US: FCC CFR 47 Part 15, subpart C. • Other identified applicable international regulatory requirements in countries outside the EU and US. Please refer to local country requirements for these areas. • In Canada: these hearing aids are certified under the rules of ISED. • Japanese Radio Law and Japanese Telecommunications Business Law Compliance.
Symbols WARNING points out a situation that could lead to serious injuries. CAUTION indicates a situation that could lead to minor and moderate injuries. Advice and tips on how to handle your hearing aid better. Equipment includes an RF transmitter. Follow instructions for use. Please ask your local hearing care professional concerning disposal of your hearing aid. NOTE: Country-specific regulations may apply.
Technical specifications RIE - LP receiver Models: RE561-DRW, RE761-DRW, RE961-DRW, RE562-DRWT, RE7962-DRWT, RE962-DRWT Reference test gain (60 dB SPL input) 32 HFA dB Maximum Output (OSPL 90) 140 2cc Coupler Maximum output (90 dB SPL input) Total harmonic distortion Max HFA. Max. HFA 52 46 dB 113 109 dB SPL 0.5 0.8 0.
RIE - MP receiver Models: RE561-DRW, RE761-DRW, RE961-DRW, RE562-DRWT, RE7962-DRWT, RE962-DRWT Reference test gain (60 dB SPL input) 36 HFA dB Maximum Output (OSPL 90) 140 2cc Coupler Maximum output (90 dB SPL input) Total harmonic distortion Max HFA. Max. HFA 58 50 dB 116 113 dB SPL 0.3 0.4 0.
RIE - HP receiver Models: RE561-DRW, RE761-DRW, RE961-DRW, RE562-DRWT, RE7962-DRWT, RE962-DRWT Reference test gain (60 dB SPL input) 40 HFA dB Maximum Output (OSPL 90) 140 2cc Coupler Maximum output (90 dB SPL input) Total harmonic distortion Max HFA. Max. HFA 65 57 dB 120 118 dB SPL 0.3 1.7 0.
RIE - UP receiver Models: RE561-DRW, RE761-DRW, RE961-DRW, RE562-DRWT, RE7962-DRWT, RE962-DRWT Reference test gain (60 dB SPL input) HFA 47 dB Maximum Output (OSPL 90) 140 2cc Coupler Maximum output (90 dB SPL input) Max HFA. 75 65 dB Max. HFA 128 124 dB SPL 500 Hz 800 Hz 1600 Hz 1.0 1.6 0.
Hearing aid variants Receiver-in-the-ear (RIE) hearing aids of type BER13 with FCC ID X26BER13, IC number 6941C-BER13 and size 13 battery are available in the following variants: RE962-DRW, RE762-DRW, RE562-DRW. Mini Receiver In-the-Ear (RIE) hearing aids of type VER12 with FCC ID: X26VER12, IC number 6941C-VER12 and size 312 battery are available in the following variants: RE561-DRW, RE761-DRW, RE961-DRW.
Additional information Acknowledgments Portions of this software are written by Kenneth MacKay (micro-ecc) and licensed under the following terms and conditions: Copyright ® 2014, Kenneth MacKay. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
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Manufactureraccording to EU Medical Device Directive 93/42/EEC: Worldwide Headquarters GN ReSound A/S Lautrupbjerg 7 DK-2750 Ballerup Denmark Tel. +45 4575 1111 CVR no. 55082715 United Kingdom GN Hearing UKLtd. Kirtlington Business Centre Portway, Kirtlington Oxon OX5 3JA Tel.: +44 1869 352 800 resound.com Australia GN Hearing Australia PtyLtd Gate C, 19-25 Khartoum Road Macquarie TechnologyPark Macquarie Park NSW 2113 Tel.: (free) 1800 658 955 resound.
