User's Guide

66 Troubleshooting
Issue Potential cause Potential solution
Battery drains very
quickly
Did you leave your hearing aids
turned on for long periods of time?
Always turn o󰀨 your hearing aids
when you are not using them, e.g.
during the night.
Is the battery old?
(Zinc-Air battery models only)
Check the battery packaging.
Is the hearing aid old
(Rechargeable model only)
Visit your hearing care
professional.
Hearing aid is not
charging
Is the hearing aid sitting
correctly in the charger?
Reinsert the hearing aid in the
charger. (See the user manual for
your charger.)
Is the hearing aid charger
charged?
Charge the hearing aid charger.
(See the user manual for your
charger.)