Manual
25
7 Fault Finding
Indication
on the
display
Check/
component
Cause Remedy
COM Err
Fans turn with 20% PWM
Communication error between the PCB in the
unit and the remote control.
230 V eBUS line laid parallel in pipe or cable
channel.
Pull the mains plug and insert it again.
If this does not help to eliminate the error,
contact Glow-worm Customer Service.
LOCK Both fans inoperative Alarm input "X 14" opened. Check whether a separate switch is
connected to "X 14". Check why the switch is
open.If this does not help to eliminate the
error, contact Glow-worm Customer Service.
SAI Err* Temperature sensor outside air Temperature sensor defective (interrupted or
short-circuited).
Wiring interrupted.
Contact Glow-worm Customer Service.
EAI Err* Temperature sensor exhaust
air
Temperature sensor defective (interrupted or
short-circuited).
Wiring interrupted.
Contact Glow-worm Customer Service.
EAO Err
Temperature sensor discharge
air
Temperature sensor defective (interrupted or
short-circuited).
Wiring interrupted.
Contact Glow-worm Customer Service.
SAO Err*
Temperature sensor fresh air
Temperature sensor defective (interrupted or
short-circuited).
Wiring interrupted.
Contact Glow-worm Customer Service.
SFAN Err Contact Glow-worm Customer Service.
EFAN Err Contact Glow-worm Customer Service.
FILT Check all filters for soiling. Time for programmed filter timer expired. Set the filter timer (in the installer level) to
RESET.
Error Messages in the Remote Control
Temperature in
o
C Resistance in Ω
-20
95862
-10 54892
0
32510
10 19862
20 12486
25
10000
30 8060
40
5330
* Error message only with installed bypass
Resistance Values of the Temperature
Sensor