Owner's Manual
Page 18
Troubleshooting Guide
PROBLEM CAUSE SOLUTION
Knife motor will not start Slicer not plugged in Plug in slicer.
Knife cover removed or not properly 
installed
Install knife cover
Overload reset button tripped Press the reset button located 
underneath the slicer
Green RUN indicator light ashing Knife cover removed or not properly 
installed
Install knife cover
Ragged cuts-poor yield Dull knife Sharpen knife-make sure knife and 
stones are clean
Chipped knife Sharpen or have new knife installed
Knife-slicer table gap too wide Call for service to adjust slicer table
Knife too small Have new knife installed
Part scraping knife Knife cover Lock knife cover release lever
Food chute Tighten or adjust food chute knob
Slicer table Call for service to adjust slicer table
Hard to sharpen Stones dirty, wet or clogged with 
grease
Clean stones with warm water 
and a brush. Allow stones to air 
dry. Lubricate shafts with Globe oil 
afterwards
Knife dirty Clean top and bottom of knife
Worn stones Have stones replaced
Stones not properly aligned Have sharpener adjusted
If problems persist and the assigned solution does not remedy the issue, please call our Service 
Department at 866-260-0522.










