Roller Grill with Non Stick Coated Owner's Manual RG30
Page 11
Troubleshooting
ISSUE CAUSE SOLUTION
Rollers are not heating up Power supply Check power source
Function control has not been
turned on
Check to see if roller grill is
properly plugged in and turned on
Internal wiring fault Call for service
Element fault Call for service
Indicator light is not on, but the
roller grill IS heating up
The indicator bulb has burned out Call for service. Replace indicator
light
The roller grill has not been
turned on
Turn on and adjust the settings
Cooking surface is heating up
slowly
Warm up Allow 5 minutes for roller grill to
warm up
Lower element off Refer to operating instructions
Faulty elements Call for service
Rollers are not rotating The roller grill has not been
turned on
Turn roller grill on
Adjust the function setting
Motor fault Call for service
Gears and chain fault Call for service
If problems persist and the assigned solution does not remedy the issue, please call Globe’s Service
Department at: 866-260-0522.