GPG14D, GSG14D, GPGDUE14D & GSGDUE14D 14 inch Sandwich Grills Owner's Manual

Page13
Troubleshooting
ISSUE CAUSE SOLUTION
Grillnotworking Powersupply Checkpowersource
Powerswitchhasnotbeenturned
on
Checkthattheunitiscorrectly
pluggedinandturnedon
Plug/cord,setorexternalwiringis
damaged
Callforservice
Internalwiringfault Callforservice
Indicatorlightison,butunitisnot
heatingup
Faultyelements Callforservice
Operationofthermostat
Allthermostatsarenotturnedon
Ensurethermostatissetcorrectly
andensurethatdialisnot
spinningonthethermostat,giving
thewrongreading
Faultythermostat Callforservice
Indicatorlightisnoton,butthe
unitISheatingup
Theindicatorbulbhasburnedout Callforservice.Replacethe
indicatorlight
Cookingsurfaceisheatingup
slowly
Carbonbuildup Ensurethattheplatesareclean
andfreefromcarbonbuildup/
debris
Thermostatsetting Ensurethermostatissetcorrectly
andensurethatdialisnot
spinningonthethermostat,giving
thewrongreading
Faultyelements Callforservice
Foodsticking Carbonbuildup Ensurethattheplatesareclean
andfreefromcarbonbuildup/
debris
Notseasoned Seasongrill,seeOperation
section
LEDDisplayisnotlightingup
(For14''modelsonly)
Thermostatisinthe‘Off’position/
notturnedon
Turnthetemperaturedialtoa
temperaturesettingtoturnonthe
grill
Nopowertotheunit Checkpowersource
Internalwiringfault Callforservice
Timersnotfunctioning
(For14''modelsonly)
Timersarenotprogrammed
(blinking00:00onLEDdisplay)
Programtimers1-4.Thenselect
fromtimers1-4andtheirpreset
timesandpressStart.
Internalwiringfault Callforservice
Ifproblemspersistandtheassignedsolutiondoesnotremedytheissue,pleasecallGlobe’sService
Departmentat:866-260-0522.