Use and Care

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Service and Troubleshooting Guide
Issue CAUSE SOLUTION
Slicer will not start Slicer not plugged in Plug in slicer
Breaker at power panel / box tripped Reset breaker at power panel / box
Auto engage lever in automatic
position (Automatic slicer only)
Move auto engage lever to manual
position
Knife cover off Install knife cover
Knife cover removed or not properly
installed
Install knife cover
Chute speed light ashing
model 4975N
Auto engage lever in automatic
position
Move auto engage lever to manual
position and restart slicer
Knife cover removed or not properly
installed
Install knife cover
Chute motor overload. Check for
obstructions and lubrication
Clear obstruction(s), l lubricate rails,
unplug slicer for 2 minutes, plug slicer
in and restart
Food chute not in home position Pull food chute completely towards
you and restart the slicer
Ragged cuts-poor yield Dull knife Sharpen knife-make sure knife and
stones are clean
Chipped knife Sharpen or have new knife installed
Knife-slicer table gap too wide 1/8'' Call for service to adjust slicer table
Knife too small, 12'' or less Have new knife installed
Metal rubbing knife Knife cover Make sure knife cover is securely
installed
Food chute Tighten or adjust food chute
End weight Have defective end weight replaced
Slicer table Call for service to adjust slicer table
Hard to push food chute No lubrication Lubricate slide rods thoroughly with
Globe oil - Do not use vegetable oil!
Blade will not sharpen satisfactorily Stones dirty, wet, or clogged with
grease
Clean stones with soapy water and
brush
Knife edge dirty Clean top and bottom of knife edge
Worn stones Have stones replaced
If problems persist and the assigned solution does not remedy the issue, please call our Service
Department at 866-260-0522.
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