ErisStation TM ® SIP Conference Phone with Wireless Mics Wireless Conference System User’s manual busines sphones.v tec h.
Congratulations on purchasing your new VTech product. Before using this product, please read Important safety instructions on page ii of this manual. This manual includes the information and procedures necessary to install and operate your new VTech product. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature-rich VTech product. For support, shopping, and everything new at VTech, visit our website at businessphones.vtech.com.
Important safety instructions When using your ErisStation Conference Phone with Wireless Mics, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4.
accessible. 18. CAUTION: Use only the batteries indicated in this manual. There may be a risk of explosion if a wrong type of battery is used. Use only the supplied rechargeable battery or replacement battery pack (BT183642/BT283642). Do not dispose of batteries in a fire. They may explode. Dispose of used battery according to the information in The RBRC® seal. 19. Use only the adapter included with this product. Incorrect adapter polarity or voltage can seriously damage the product.
Table of contents Introduction.................................. 1 About ErisStation Conference Phone with Wireless Mics.....................................1 Introduction.................................. 2 Parts checklist.........................................2 Getting Started............................. 3 Connect base unit...................................3 Install the wireless mic battery ..............4 Before use...............................................5 Base unit overview (front).........
Table of contents Cordless accessory registration and deregistration time-out......................49 Registering a wireless speaker.............50 WebUI.......................................... 51 Using the WebUI....................................51 Status.....................................................52 Call Settings...........................................53 User Preferences...................................55 Program Dial Soft Keys.........................56 Speed Dial.......................
Introduction About ErisStation Conference Phone with Wireless Mics The ErisStation Conference Phone with Two Wireless Mics is designed for use in office settings. It consists of a base unit and two wireless mics, enabling participants in a meeting room to deliver clear conversation during a confernce call. Expand calling options with other devices The VCS752 also has Bluetooth and DECT connectivity, giving you options for how and where you can make and answer calls with the conference phone.
Introduction Parts checklist Your conference phone package contains the items shown below. Save your sales receipt and original packaging in the event warranty service is necessary. SIP Conference Phone with Wireless Mics Quick Start Guide b u s i n e s s p h o n e s .v t e c h . c o m Model: VCS752 ErisStation Quick start guide Battery ×2 (x4) Base unit Wireless mic ×2 Battery door ×2 Power adapter Li-ion Polymer batteries.
Getting Started Connect base unit The VCS752 can be powered by AC power or Power over Ethernet. Note: The ErisStation Conference Phone with Wireless Mics requires a network connection to an IP PBX to operate. This manual assumes that your network infrastructure is established and that your IP PBX phone service has been ordered and configured for your location. For more information about installation options and phone setup, see the VCS752 Administrator and Provisioning Manual, available at businessphones.
AC power c Getting Started Adapter 1 2 To power the VCS752 using PoE: DC power cable yellow plugs) cable 1. Plug one end of the Ethernet cable into the(with Ethernet port onEthernet the bottom of the unit. 2. Plug the other end of the cable into your network router or switch. When the base unit is powered up, the status indicators turn green for about two seconds. Slots Slots Network switch or router Ethernet cable Note: You can connect the VCS752 to both PoE and AC power.
Getting Started Before use Check for dial tone • Press . If you hear a dial tone, and see that the status indicator turns green on the base unit, the installation is successful. If you do not hear a dial tone: • Recheck the installation diagram and the connections to the unit. • Ensure the unit is correctly configured with the correct SIP account information. For more information, see the VCS752 Administrator and Provisioning Guide, available at businessphones.vtech.com.
Getting Started Base unit overview (front) 3 4 2 5 6 7 8 Eri sSt ati on 1 9 14 1. 13 12 11 10 Status indicator • Indicates the system status. See also “Status indicators overview” on page 10. 2. Speaker 3. Cell 2/Headset Bluetooth Status indicator • Indicates the status of the Bluetooth-connected device. See also Status indicators overview on page 9. 4. 5. LCD screen MENU / SELECT • Press to show the menu. • 6. Press to select an item, or save an entry or setting in a menu.
Getting Started • Press to make, answer, or end a call. 8. Dial pad keys • Press to enter numbers or characters. • While editing names, press to add a space. 9. Front microphone 10. MUTE ALL • During a call, press to mute or end mute all microphones in the system. 11. • • / Press to adjust the ringer volume. During a call, press to adjust the listening volume. 12. Soft keys • Press to perform actions as indicated by the on-screen labels. 13.
Getting Started Base unit overview (rear) a 1.
Getting Started Wireless mic overview a b c e d 1. Microphone •• Functions as an extended microphone of the base unit during a call. 2. Status indicator •• Indicates the system status. See Status indicators overview on page 9. 3. MUTE ALL •• During a call, press to mute or end mute all microphones in the system. 4. Battery door 5.
Getting Started Status indicators overview Status indicator on the base unit Green (two seconds) • Power up. Green (steady) • On a call. Red (steady) • System is muted during a call. Green (slow flash) • Call on hold. Green (fast flash) • Incoming call. Yellow (flash) • Line unregistered or Network Down. Bluetooth Status indicators CELL 1 LED (BLUE) CELL 2/HEADSET LED (BLUE) Steady Bluetooth Device 1 is connected. Bluetooth Device 2 or headset is connected.
Getting Started Idle screen The Idle screen appears after the phone is connected and configured for your SIP PBX service. The Idle screen indicates that you have no active or held calls. From the Idle screen, you can press: • Redial to view the list of dialed calls. See “Redialing” on page 22. • Line to select another line (SIP Account). When you make a call, the phone will use this line. Note: Line appears only if more than one SIP account is registered to your phone.
Getting Started Active call screen icons During a call, the following screen icons indicate the call’s status. Icon Status Speakerphone—the speakerphone is active. Headset—audio is being routed to a Bluetooth or DECT headset. 1/2 Call counter—more than one call is active. More than one call is active. Press q or p to view another call.
Conference phone operation Using the phone menu 1. Press MENU to show the main menu. 2. Press q or p to highlight menu items. 3. Press SELECT or a corresponding dial pad key to select a highlighted menu item. For example, when Features is highlighted, you can press SELECT or you can press 1 on the dial pad to view the Features submenu. 4. Press SELECT or an appropriate soft key to save changes. 5. Press CANCEL to cancel an operation, exit the menu display or return to the idle screen. Main menu items 1.
Conference phone operation Making calls You can make a call at any time by pressing , and then dialing a number. When the phone is in idle mode or has calls on hold, you can make a call by pre-dialing a phone number and then pressing or Dial to call the number. To make a call: 1. Press . You hear a dial tone. 2. Use the dial pad keys to enter the desired phone number. • Press Backspc if you enter an incorrect digit.
Conference phone operation When the call is answered, the active call screen appears. Note that the default active call screen soft keys are shown above. Your phone’s soft keys are programmable and may differ from what is shown here. Use a wireless mic during a call 1. During a call, lift a wireless mic from the base unit charging cradle, and then put it on the table. The status indicator on the wireless mic turns green. 2. Speak towards the microphone on the wireless mic.
Conference phone operation If a missed call alert screen appears, you can press: • • • Exit to return to the Idle screen. Callback to immediately dial the caller’s number. View to see the caller’s information in the call history. Putting a call on hold Use this feature to hold one call while you access another. The phone also puts calls on hold automatically when you answer another call, transfer a call, or create a conference. To put a call on hold: During a call, press HOLD on the base unit.
Conference phone operation Forwarding calls You can forward an incoming call to another number, either by entering the number yourself, or by selecting a number from the directory or call history (the call history stores the numbers for missed calls, received calls and dialed calls). Note: Your phone’s Call Forward–No Answer setting will cancel the manual forwarding process if it takes effect first.
Conference phone operation 3. Select the Call History folder or Directory you want to access. 4. If necessary, press or until Dial appears and then press Dial . The Call Forwarded screen appears. Your phone returns to idle mode if you have no other active calls. Transferring calls You can transfer a call to someone else at another phone. If you talk to the transfer recipient before completing the transfer, you are making a “supervised” transfer.
Conference phone operation Transferring calls (continued) To cancel the transfer, press: • Cancel on the transfer setup screen. The active call screen reappears. • • End when the second call is active. You will hang up on the second call. Split when the second call is active. You will stay connected to the second call. Your first call remains on hold. To transfer a call (blind): 1. During a call, press Transfer . The call is automatically put on hold and the transfer setup screen appears. 2.
Conference phone operation Making a conference call You can hold a conference call between yourself and two other callers. To make a conference call: 1. During a call, press Conf . The call is automatically put on hold and the conference setup screen appears. 2. Dial the second number for the other party you want to join your conference. You can also use a number from a list, such as the Directory or Call History. 3. When the second call is established, press the conference screen appears. Conf .
Conference phone operation Making a conference call (continued) To end a conference call: Press one of the following soft keys: • • • End , to hang up on both calls. Split , to put both calls on hold. The screen shows information for the second call. You will remain on the second call and your first call is put on hold. Bridge , to combine the first and second calls and return your phone to idle mode.
Conference phone operation Retrieving messages (continued) To view the Message menu: 1. When the phone is idle, press Menu. 2. With Features highlighted, press SELECT. 3. On the Features menu, press q to highlight Message, and then press SELECT. The Message menu appears. 4. On the Message menu, highlight the desired line and then press SELECT. Redialing 1. From the idle screen, press Redial . The Dialed calls list appears. 2. Press the q or p navigation key to view the entry you want to dial. 3.
Conference phone operation Locating wireless microphones This feature helps you find any misplaced wireless mics within the range of the base unit. To locate wireless microphones: 1. Press MENU, and then highlight and select STATUS. 2. On the Status menu, highlight and select Wireless microphone. 3. On the Wireless microphone menu, press Locate . The base unit screen displays Wireless microphones will ring. Press CANCEL/ Back to stop.
Conference phone operation Making calls using a Bluetooth-connected cell phone The VCS752 can have up to two Bluetooth-connected cell phones that can be used for conference calls on the VCS752. You can use the VCS752 to make calls using these cell phones, and the cell phone audio will be routed through the conference phone. To add or connect a cell phone to the VCS752, see “Using the Bluetooth menu” on page 32. To make a call using a Bluetooth-connected cell phone: 1.
Conference phone operation Answering calls using a Bluetooth-connected cell phone When a cell phone is connected to the VCS752, incoming calls to the cell phone can be answered using the VCS752. Note: You can have simultaneous cell phone and SIP account calls (one call will be on hold while the other call is active) on the VCS752, but you cannot have more than one cell phone call. To answer calls to a Bluetooth-connected cell phone: • On the base unit, press , or press Answer .
Conference phone operation Playing audio with a Bluetooth-connected call phone When a cell phone is connected to the VCS752, any audio from the cell phone is routed through the VCS752 and connected expansion speakerphone(s). This enables you to play music, podcasts, audio from videos, and Internet-streaming media over the speakerphone. When you start playing audio over a connected cell phone, the VCS752 takes over audio automatically and the screen below appears.
Phone Features Using the Features menu On the Features menu, you can manage incoming calls, use the Directory, access your messages, view the Call History, and manage your speed dial numbers. To access the Features menu: 1. When the phone is idle, press MENU. The Main Menu appears. 2. If necessary, press p or q to highlight Features, and then press SELECT. The Features menu appears. The Features menu includes the following items: Setting See page… Description 1.
Phone Features Using the Call menu On the Call menu, you can manage how your phone handles incoming calls. The settings available on the Call menu include: Setting See Description page… 1. Do Not Disturb 29 You can set Do Not Disturb (DND) for each line assigned to your phone. When DND is set, the ringer is silenced and the phone rejects incoming calls and pages. After rejecting a call, the phone displays the Missed Calls screen. You can enable the phone to answer incoming calls when DND is on.
Phone Features Using the Call menu (continued) To set Do Not Disturb: 1. From the Call menu, if necessary, press p or q to highlight Do Not Disturb. 2. Press SELECT. 3. On the Do Not Disturb menu, highlight the line for which you want to turn Do Not Disturb On or Off. 4. When the desired line is highlighted, press t or u to turn Do Not Disturb On or Off. 5. Press Save . When Do Not Disturb is on, appears on the idle screen. To set Call forward: 1. From the Call menu, press q to highlight Call forward.
Phone Features 7. Press q. 8. Enter the number to which you would like to forward calls. 9. (If you selected Call forward no ans earlier) Press q. 10. (If you selected Call forward no ans earlier) Press t or u to set the No answer delay between 1 to 10 rings. 11. Press Save . When Call forward always is on, appears on the idle screen. To block anonymous callers: 1. From the Call menu, press q to highlight Block anonymous. 2. Press SELECT. The Block anonymous menu appears. 3.
Phone Features Using the Call menu (continued) To enable missed call alerts: 1. From the Call menu, press q to highlight Missed call alert. 2. Press SELECT. The Missed call alert menu appears. 3. Press t or u to turn missed call alerts on (Yes) or off (No). 4. Press Save . To enable call waiting alerts: 1. From the Call menu, press q to highlight Call waiting. 2. Press SELECT. The Call waiting menu appears. 3. Press t or u to turn call waiting alerts on (Yes) or off (No). 4. Press Save .
Phone Features Using the Bluetooth menu On the Bluetooth menu, you can manage Bluetooth devices used with the VCS752. The settings available on the Bluetooth menu include: Setting See page… Description 1. Device list 32 View your registered devices, connect to a paired device, or delete or rename a paired device. You can connect and use the devices that occupy the first two positions on the Device list. Device 1 will always be a cellular phone. Device 2 can be a cellular phone or a Bluetooth headset.
Phone Features Note: The VCS752 can use only the first two Bluetooth devices on the Device list for calls (as shown by the Device 1 and Device 2 soft keys on the Idle screen. See page 11 for information about the Idle screen). For example, if you highlight Device 3 on the Device list and then press Connect , the VCS752 will move that device up the Device list to make it available for calls. The device that occupied the Device 1 or Device 2 positions will move down the Device list.
Phone Features 2. With Add cellular highlighted, press SELECT. 3. Follow the instructions on the VCS752 screen. 4. Open the Settings menu on your cellular phone and activate Bluetooth. Ensure the phone searches for new Bluetooth devices. Note: Methods for activating Bluetooth may vary depending on your phone’s operating system. 5. When the CELL 1 and CELL 2 LEDs flash on the VCS752, select VCS752 on your phone’s list of available Bluetooth devices. 6. If prompted by your phone, enter the VCS752 PIN.
Phone Features Using the local directory You can store the names and phone numbers for up to 200 contacts in the directory. Once directory entries are saved, you can dial them directly from the directory. You can also search directory entries by first or last name. When adding an entry, you can enter numbers for work, mobile, and other. You can also select a ringtone for that contact. Later, you can edit entries if their contact information changes. To view the local directory: 1.
Phone Features To call a contact: 1. Press p or q or Search (see “To search directory entries:” on page 37) to view the desired directory entry. 2. To view other numbers for the entry, press Type 3. When the desired number appears, press or . Dial . Note: If you view a directory entry when the phone is in dial mode, press Dial to dial the number. You can use this feature when making a call, forwarding a call, transferring a call, and setting up a conference call. To add a directory entry: 1.
Phone Features To search directory entries: 1. From the Local or Blacklist directory, press t or u until the Search soft key appears. 2. Press Search . The search screen appears. 3. To filter your search by first name or last name, press t or u. 4. Press q to move to the Search field. 5. Press a dial pad key to enter a letter for your first name or last name search. Press 2 once for A, or three times for C, for example. 6. Press Search .
Phone Features Call history The call history provides available name and number information for the last 200 incoming and outgoing calls. The newest entries replace the oldest. You can view call history information for: • All calls—all categories of calls • Missed calls—incoming calls that were not answered • Received calls—incoming calls that you answered, forwarded or rejected • Dialed calls—all outgoing calls. You can use this as a redial list. To view the call history: 1.
Phone Features The following soft keys are available when viewing a call history entry: Delete Deletes the entry Save Saves the call information to the local directory Dial Dials the entry Edit Dial Displays the predial screen so you can edit the number before dialing To call a call history entry: While viewing the desired entry, press immediately. or Dial . The phone dials the number –or– Press Edit Dial . The predial screen appears, allowing you to edit the number before pressing Dial .
Phone Features • If necessary, edit the name and number. Press q to move the cursor to the next line. • Press Backspc to delete incorrect characters. 4. Press Save to save the entry. To delete a single call history entry: While viewing the desired entry, press Delete . To delete multiple call history entries: 1. While viewing the list of call history folders, press q to highlight the folder for which you would like to delete all entries: All calls, Missed calls, Received calls, or Dialed calls. 2.
Phone Features 5. Press Add . A blank speed dial entry appears. 6. Use the dial pad keys to enter the name and number. • Press 123 to switch between entering numbers, lower-case letters, and upper-case letters. • When you start entering characters, the Cancel soft key changes to Backspc . Press Backspc to delete incorrect characters. • After completing a line, press q to move to the next line. 7. Press q and then press t or u to select the line you want to use for this speed dial entry. 8.
Configuring the Phone How to configure the phone You can configure the phone using one of two methods: 1. The User Settings menu on the phone 2. The WebUI, which you access using your Internet browser. This section describes the User Settings menu. For information about the WebUI, see page 51. Using the User Settings menu To view the User Settings menu: 1. Press MENU when the base unit is not in use. 2. Press q to highlight User settings. 3. Press SELECT. –or– Press 3 (User settings) on the dial pad.
Configuring the Phone Preferences Use the Preferences menu to set the language, date and time formats, and restart the phone. To use the Preferences menu: 1. From the User Settings menu, ensure that Preferences is highlighted, and then press SELECT. The Preferences menu appears. 2. Press p or q to highlight the desired option, and then press SELECT. The available options are: • Language • Date & Time • Restart phone Setting the language 1.
Configuring the Phone Setting date and time preferences From the Preferences menu, press q to highlight Date & Time, and then press SELECT. The Date & Time menu appears. Note: If the Network Time Protocol (NTP) server is enabled, you cannot manually set the date and time using this this menu. To set the time format: 1. From the Date & Time menu, ensure that Clock Time is highlighted. 2. Press t or u to select a 12-hour clock (12am/pm) or 24-hour clock. 3. Press Save .
Configuring the Phone Setting date and time preferences (continued) To manually set the Year, Month, Day, Hour and Minute: 1. From the Date & Time menu, press q to highlight Set manually. 2. Press SELECT. Note: If the NTP server is enabled, when you press SELECT a message appears informing you that date and time cannot be edited. See “To enable or disable the NTP (Network Time Protocol) server:” on page 44. 3.
Configuring the Phone Display Use the Display menu to set screen appearance and backlight behavior. To use the Display menu: 1. Press MENU, then select User settings, or press 3. The User settings menu appears. 2. Press p or q to highlight Display, then press SELECT. The Display menu appears. To set the contrast level: 1. From the Display menu, ensure that Contrast is highlighted. 2. Press t or u to set the contrast level from 1 to 7 (4 is the default setting). 3. Press Save .
Configuring the Phone Audio Use the Audio menu to pick one of ten ringer tones, and turn key tones on and off. Note: To adjust the ringer volume, press the / keys while the phone is idle. To use the Audio menu: From the User Settings menu, press q to highlight Audio, and then press SELECT. The Audio menu appears. To select different ringer tones for each line: 1. From the Audio menu, ensure that Ringer tone is highlighted, and then press Select . 2.
Configuring the Phone Registering the wireless microphones Your wireless mics are pre-registered. If you need to purchase replacement wireless mics (model VCS752-WM), visit our website at businessphones.vtech.com or call 1-888-370-2006. You should register your new wireless mics to the base unit following the instructions in the VCS752-WM wireless mic Quick Start Guide. Registering an optional cordless headset You can register one cordless headset to a VCS752.
Configuring the Phone Deregistering a cordless headset You must deregister a cordless headset from its original phone before you can register it to a different phone. To deregister a cordless headset: 1. When the phone to which the headset is registered is idle, press Menu. 2. Press q to highlight User Settings, and then press SELECT. 3. Press q to highlight DECT Headset, and then press SELECT. The DECT headset menu appears. 4. Press q to highlight Deregister, and then press Select .
Configuring the Phone Registering a wireless speaker For large meeting rooms, you can extend the range of the VCS752 with up to three VTech VCS850 DECT Expansion Wireless Speakerphones. Note: If a DECT headset is already registered, you can register up to two VCS850 DECT Expansion Wireless Speakerphones. To register the Wireless Speakerphone to the VCS752: 1. On the VCS752 SIP Conference Phone, press MENU. 2. On the Main Menu, highlight User settings and then press SELECT. 3.
WebUI Using the WebUI Use an Internet browser to access the Web User Interface (WebUI) that resides on the conference phone. After you log on to the WebUI, you can configure the following features: • Call Settings (See page 53) • User Preferences (See page 55) • Program Dial soft keys (See page 56) • Speed Dial (See page 57) • Local Directory (See page 58) • Blacklist (See page 58) • Call History (View only. You can click numbers that have hyperlinks to dial them.
WebUI 6. Under Password, enter user (the default password), or your own password, if you have already changed the default password. You can change a password after you log on. 7. Click Log In. The WebUI appears. Click topics from the navigation bar at the top of the page, and then click the desired setting on the left side of the WebUI to see the page for that setting. You view and change settings in two different types of fields: drop-down lists and entry fields into which you type information.
WebUI Call Settings To view the call settings, click SYSTEM in the WebUI header, and then click Call Settings in the sidebar. You can configure call settings for each account that is available to your phone. Click Account 1, Account 2, and so on to select the call settings page for the desired account. Call Settings include Do Not Disturb and Call Forward settings. You can also set Do Not Disturb and Call Forward using the phone menu. See Using the Call menu on page 28.
WebUI Call Settings (continued) Call Forward Settings Setting Description Enable Call Forward Select to enable call forwarding for all calls on that account. Always Target Number Enter a number to which all calls will be forwarded. Enable Call Forward Select to enable call forwarding for calls when you are on another call Busy on that account. Target Number Enter a number to which calls will be forwarded when the line is busy.
WebUI User Preferences On the User Preferences page, you can configure some basic settings for your phone and set how your phone responds to calls. After changing any settings on this page, click Save to save them. General User Settings Setting Description Range Default WebUI Language Sets the language that appears on the WebUI. Any language supported by your phone. For example, English, French, Spanish, etc. English Phone Language Sets the language that appears on your phone.
WebUI User Preferences (continued) Call Hold Reminder Settings Setting Description Range Default Enable Call Hold Reminder Tone Enables or disables the call hold reminder tone. n/a — Select to enable Enabled 10–300 seconds 30 seconds Tone Interval (secs) Sets the interval for the call hold reminder tone. Call Waiting Settings Setting Description Range Default Call Waiting Off Rejects additional incoming calls. No notification appears on the screen.
WebUI To enter program dial soft keys: 1. Enter the Program Dial key label. Labels that exceed the width of the soft key will end with ... when they appear on the phone. 2. Enter a value that the Program Dial key will dial. 3. Select an account that the Program Dial key will use. 4. Select the call modes for which you want the Program Dial key to appear. 5. Select the location for the Program Dial key for the selected call modes. You can place the key before another key, or place it last in the order. 6.
WebUI Directory To view the local directory, click CONTACTS in the WebUI header, and then click Local Directory in the sidebar. On the Local Directory page, you can manage your local directory entries. You can sort, edit, delete, and add contact information for up to 200 entries. The page also allows you to export your phone’s local directory or import a local directory file. The export function lets you back up your contacts to your computer. Phone numbers appear as links.
WebUI Local Directory Click To... Sort the list by last name. Edit information for an entry. View the last page of entries. View the next page of entries. Delete selected entries from the directory. Click Select All to select every entry on the page you are viewing. Add a new directory entry. Delete all Directory entries To add a new directory entry: 1. Click Add New Entry. The Create Local Directory Entry page appears. 2. Enter the required information. At minimum, a first and last name are required.
WebUI Directory (continued) To edit a directory entry: 1. Click Edit for the entry you want to edit. The Edit Local Directory Entry page appears. 2. Edit or add the desired information. 3. Click Save. Import Local Directory You can import an existing local directory file. Importing a directory file replaces all your previous local directory entries. After importing a directory file, you can add, edit, or delete entries as desired. Note: Directory files are .
WebUI Blacklist You can manage the blacklist on the WebUI. Calls from blacklisted numbers will not ring your phone, or be recorded in your call history. The procedures for adding, deleting and editing entries are the same as for the Directory. See “Directory” on page 58. To view the Blacklist, click CONTACTS in the WebUI header, and then click Blacklist in the sidebar. User Password On the User Password page, you can change the password you use to log on to the WebUI.
Appendix Battery It takes up to 8 hours for the wireless mic battery to be fully charged (the orange status indicator turns off). Always return the wireless mics to the charging cradles after use. When it is fully charged, you can expect the following operating times: Operation Operating time While the wireless mic is in use (talking*) Up to 8 hours While not in use (standby**) Up to 70 hours * Actual talk time will be shorter for calls using HD audio (G.722).
Troubleshooting If you have difficulty with your conference phone, please try the suggestions below. For customer service, visit our website at businessphones.vtech.com or call 1-888-370-2006. Finding the firmware version As part of troubleshooting, you may be asked to provide the firmware version of the conference phone. To view the firmware version of your phone: 1. When the phone is idle, press MENU. 2. On the Main menu, press q to highlight Status, and then press SELECT. 3.
Troubleshooting The base unit does not ring when there is an incoming call. • Make sure there is a dial tone before dialing. • Make sure the ringer volume of the base unit is not set to off (page 6). • Make sure the DC power cable, Ethernet cable, AC power cord, and the power adapter are plugged in properly (see page 3). • If other telephones in your office are having the same problem, the problem is in the wiring or IP PBX service. Contact your service provider (charges may apply) or system administrator.
Troubleshooting If that still does not work, you might have a defective battery or a defective wireless mic. Please contact customer service for assistance. Note: Every time the base unit is powered up, the wireless mics will need some time to connect to the base unit. Please allow at least one minute for the wireless mic and base unit to synchronize before use after the base unit has powered up.
Troubleshooting The status indicator on the wireless mic does not turn orange when in charging cradle. • The wireless mic might be fully charged. • Clean the charging contacts on the wireless mic and the charging cradles each month with a pencil eraser or a dry non-abrasive fabric. • Make sure the DC power cable, telephone line cord, AC power cord, and the power adapter are plugged in properly (see page 3). • Make sure the wireless mic is placed in the charging cradle correctly. • Unplug the power cable.
Troubleshooting I have accidentally set my LCD language to Spanish or French, and I don’t know how to change it back to English. • When the base unit is not in use or on a call, press MENU → 3 → 1 → 1 → 1. Common cure for electronic equipment. • If the telephone is not responding normally, put the wireless mics onto the charging cradles. If it does not respond, try the following (in the order listed): 1. Disconnect the power to the base unit. 2. Remove the battery from the wireless mics. 3.
Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that: Pacemaker patients • Should keep the wireless telephone at least six inches from the pacemaker.
Maintenance Taking care of your ErisStation Conference Phone with Wireless Mics Your conference phone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the wireless mic down gently. Save the original packing materials to protect your ErisStation Conference Phone with Wireless Mics if you ever need to ship it. Avoid water Your ErisStation Conference Phone with Wireless Mics can be damaged if it gets wet.
FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
FCC, ACTA and IC regulations If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty. If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service.
California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions, except battery charging, will be disabled. To activate the CEC battery charging testing mode: 1.
7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. Ne faites fonctionner cet appareil qu’avec le type d’alimentation indiqué sur les étiquettes de l’appareil. Si vous ne connaissez pas le voltage de votre maison, consultez votre marchand ou votre fournisseur d’électricité. Ne déposez rien sur le cordon d’alimentation. Installez cet appareil dans un endroit sécuritaire, là où personne ne pourra trébucher sur la ligne d’alimentation ni le cordon téléphonique modulaire.
For C-ETL compliance only Pile • • • • • MISE EN GARDE : N’utilisez que la pile incluse. Ne jetez pas la pile au feu. Vérifiez les instructions spécifiques de mise aux rebus auprès des autorités locales. N’ouvrez pas et ne mutilez pas la pile. L’électrolyte qui s’en échapperait est corrosif et pourrait causer des brûlures ou des blessures aux yeux ou à la peau. L’électrolyte est toxique si avalé.
Limited warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions.
Limited warranty How do you get warranty service? To obtain warranty service in the USA, please visit our website at businessphones.vtech.com or call 1-888-370-2006. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.
Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Wireless mic: 1921.536–1928.448 MHz Base unit: 1921.536–1928.448 MHz Channels 5 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Optimal and minimum distances Optimal distance between the base unit/wireless mic and the participant: 2 feet Power requirements Wireless mic: Ni-MH Battery Pack; 2.
Designed to fit your home. And your life. VTech Communications, Inc. A member of THE VTECH GROUP OF COMPANIES. VTech is a registered trademark of VTech Holdings Limited. ErisStationTM and Orbitlink Wireless TechnologyTM are trademarks of VTech Communications, Inc. Specifications are subject to change without notice. © 2016 for VTech Communications, Inc. All rights reserved.
