Application Guide

PLANTRONICS AUDIO SOLUTIONS FOR ENTERPRISE SOFTPHONES
9
COMPATIBILITY GUIDE FOR
Avaya
Plantronics works closely and partners with the industry’s leading softphone providers to ensure integration and compatibility with our
Unified Communications (UC) products. Plantronics products optimized for UC offer remote call control (RCC)—call answer/end, mute,
volume control, and in certain products, flashing capabilities—right from the headset, with many of the softphones listed in this guide.
And because we offer headsets for every employee work style, your IT staff does not need to worry about integrating and troubleshooting
a complex mix of endpoints and headsets from different vendors. This guide will walk you through all the levels of softphone support we
offer with our UC audio solutions.
Blackwire 300
Series
Blackwire 435 Blackwire 500
Series
Blackwire 700
Series
Calisto 240/
Clarity 340
Calisto 600
Series
Savi 400
Series**
Savi 700
Series
Voyager 3200 UC/
Voyager 5200 UC
Voyager Focus UC/
Voyager 8200 UC
DA70/DA80
Avaya®
Avaya one-X®
Agent
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
Avaya
Avaya one-X
Communicator
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
Avaya one-X®
Attendant
P P P P P P P P P P P
Avaya
Communicator
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
Avaya
Aura Agent
Desktop
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
Avaya Equinox
v3.0
(Plug-n-Play) (Plug-n-Play) (Plug-n-Play) (Plug-n-Play) (Plug-n-Play) (Plug-n-Play) (Plug-n-Play) (Plug-n-Play) (Plug-n-Play) (Plug-n-Play) (Plug-n-Play)
Avaya Scopia
Compatible as an
audio device
Compatible as an
audio device
Compatible as an
audio device
Compatible as an
audio device
Compatible as an
audio device
Compatible as an
audio device
Compatible as an
audio device
Compatible as an
audio device
Compatible as an
audio device
Compatible as an
audio device
Compatible as an
audio device
Avaya
Communicator for
Microsoft® Lync®
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
P
(Plantronics Hub
required)
1.
P
= Audio and RCC.
2. RCC = remote call control. The ability to answer/end softphone calls and possibly other call-related functions remotely from a Plantronics® device.
3. Plantronics Hub for Windows/Mac – Plantronics enterprise software platform that enables remote call control. Plantronics Hub for Windows supports Windows Vista (32-bit/64-bit), Windows 7 (32-bit/64-bit), and Windows 8 (Desktop mode).
Plantronics Hub for Mac refer to plantronics.com/us/support/supported-softphones for list of supported softphones.
4. Compatible as an audio device - may not support call answer/end, mute or volume +/- controls.
For remote call control with Plantronics Hub, visit plantronics.com/us/support/software-downloads.com
©2017 Plantronics, Inc. AudioIQ, Blackwire, Calisto, Plantronics, Savi, Simply Smarter Communications, SoundGuard, Voyager Legend, and WindSmart are trademarks of Plantronics, Inc. registered in the US and other countries, and Plantronics Hub and Plantronics Manager Pro are trademarks
of Plantronics, Inc. Bluetooth trademarks are owned by Bluetooth SIG Inc., any use by Plantronics is under license. Mac is a trademark of Apple Inc. registered in the US and other countries. All other trademarks are the property of their respective owners. 12.17 48834