Application Guide

PLANTRONICS AUDIO SOLUTIONS FOR ENTERPRISE SOFTPHONES
A Sound Solution
Devices and software for integrated enterprise communications
New mobility, new edge
The business world no longer is tethered to the desk.
We work while we’re on the move, and we need better
information, faster— wherever we are. As a result,
Plantronics has partnered with leading softphone
providers and software developers to create solutions
that give people the freedom to work hands-free. It is
our mission to create Simply Smarter Communications
and enable people to do their best work.
This brochure outlines how our products enable mobility
and boost efficiency, and it provides a guide to hardware-
to-softphone compatibility by model.
Take calls here, end them there—with remote call control
The remote call control (RCC) function on Plantronics
devices enables users to start and end calls, with the touch
of a button on their headset. And controls such as volume
and mute eliminate the need to use the softphone interface
to control calls. With our wireless headsets, you can enjoy
the remote call control functionality from up to 350* feet
away from your desk. Bottom line? Newfound efficiency
and flexibility—from virtually anywhere.
Enabling remote call control and more
Our devices are designed to enrich the way we work.
They offer more than just freedom from your PC;
they can be integrated with how your organization
conducts business.
• Plug-n-Play: In most applications, Plantronics built-in
drivers enable users to have basic RCC functionality,
right out of the box. For these standard functions,
there’s no further installation required— just plug it
in and go.
• Plantronics Hub: Plantronics Hub for Windows/Mac
software enables end-users to customize their RCC
functions. It also works in conjunction with Plantronics
Manager to allow IT to standardize RCC functions
across a team or the entire organization.
• Plantronics Manager Pro: Plantronics Manager Pro
is a web-based service that gives IT managers
easy-to-use tools to configure settings and update
audio device software and firmware for end-users
across the enterprise. Plantronics Manager Pro
leverages a cloud-based architecture and offers
reporting tools that provide new insights into your
communications environment.
BY WORKING WITH LEADING SOFTPHONE PLATFORMS AND A RANGE OF OPERATING
SYSTEMS, PLANTRONICS ENSURES COMPATIBILITY AND A QUALITY CONNECTION.
*Not all features are supported on all audio devices.
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