User Manual

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4. The operator is not engaging the motor by manually kicking the scooter. Solution: The
scooter must be slowly rolling forward at a minimum speed to engage the motor.
Problem: The Scooter Operates Intermittently.
Possible causes/solutions:
1. The battery is low on charge causing soft riding condition. See Page 17 of User Manual
for description of soft riding condition. Solution: Recharge Battery.
Problem: Short ride time/runs slow.
Possible causes/solutions:
1. Rider weight. Solution: Do not exceed 115 kg (255 lbs.) maximum weight limit.
2. Riding conditions. Solution: Use only on flat, dry surfaces. Avoid steep inclines and
areas with debris on surface.
3. Battery not fully charged. Solution: Charge battery until full.
4. Old/Damaged Battery. Solution: Replace Battery. Contact Customer Service on our
website: www.glion-scooter.com.
IF YOU’VE CONSULTED THE TROUBLESHOOTING GUIDE AND ARE STILL HAVING PROBLEMS
WITH YOUR SCOOTER, PLEASE CONTACT CUSTOMER SERVICE ON OUR WEBSITE: www.glion-
scooter.com. Also visit our website for replacement parts, product support, and instructional
videos. Use only replacement parts supplied by Glīon.
CLEANING, STORING, AND SERVICING
1. KEEP YOUR SCOOTER DRY: Do not ride your scooter in wet conditions unless
unavoidable. Dry off your scooter immediately.
2. KEEP YOUR SCOOTER CLEAN: Remove dust and dirt from your scooter with a wrung-out,
damp rag. Dry immediately. Never use solvents. Do not spray your scooter down with
water or submerse it.
3. STORAGE: Battery performance is susceptible to temperature. Do not store your scooter
in direct sunlight or in a high temperature environment like inside of your car. Store your
scooter indoors, out of the elements. Room temperature is ideal for storage. Avoid storing
the scooter in wet environments. Recharge the battery in full after it has been completely
discharged and before storing the scooter for longer periods. Even in storage, please
monitor the battery level and recharge the battery fully at least once every 3 months.
Storage temperature should be between -10° C (14° F) or above 40° C (104° F)
4. SERVICE AND DISPOSAL. Should your scooter require service, please contact customer
service through our website www.glion-scooter.com . Your satisfaction is our greatest
priority! If you need to dispose the scooter, please make sure you take out the
battery from the battery compartment and contact local recycling agency for battery
disposal instruction. Battery must not be disposed together with waste as it has high
risks of causing fire, explosion and pollution if not handled properly. Please dispose
the rest of the scooter according to your local laws and regulations.
PRODUCT REGISTRATION
We encourage you to register your Glion Electric Scooter with us. Registration helps us ensure
your continued satisfaction and enables us to contact you with new product instructions. Also,
registration and proof of purchase are necessary to make a warranty claim. Please register your