User Manual
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10) WARRANTY
For ninety (90) days from the date of shipment, we will repair or replace your Glidecam GOLD SLED,
free of charge, in the event of a defect in materials or workmanship (the shipment date appears on your
purchase receipt) that occurs during normal use in accordance with the Glidecam GOLD SLED’s
instruction manual. Shipping, packing, and insurance costs to and from the factory are your responsibility.
This limited warranty extends only to the original purchaser, and you will need your purchase receipt.
This warranty does not cover, by way of example, damage caused by products not supplied by us, or
damage resulting from mishandling in transit, accident, misuse, vandalism, neglect, modification, or lack
of reasonable care of the Glidecam GOLD SLED, or service by anyone other than us. There are no
express warranties except as listed herein. This warranty gives you specific legal rights and you may also
have other rights that vary from state to state.
WE ARE NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING
FROM THE USE OF THE GOLD SLED SYSTEM OR ARISING OUT OF ANY BREACH OF
THIS WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
ARE LIMITED TO THE NINETY (90) DAY WARRANTY PERIOD.
To obtain service during (or after) the warranty period: Contact Glidecam Industries’ Customer Service
Department by calling 1-781-585-7900, or write to us at: Glidecam Industries, Inc. 23 Joseph Street,
Kingston, MA 02364, and explain the problem.
DO NOT SEND THE GOLD SLED TO US WITHOUT FIRST OBTAINING A RETURN
AUTHORIZATION NUMBER.