Installation Guide

This warranty is eective as of JANUARY 1, 2024 on all
Glass Warehouse product purchases.
PLEASE READ GLASS WAREHOUSE WARRANTY TERMS AND
CONDITIONS BEFORE INSTALLING YOUR GLASS WAREHOUSE
PRODUCT. BY USING THE PRODUCT, YOU ARE CONSENTING
TO BE BOUND BY THE FOLLOWING WARRANTY TERMS AND
CONDITIONS
Glass Warehouse oers the following warranty for its products
and components thereof. This warranty extends only to the original
owner/end-user for household use only and is not transferable
to a subsequent owner. Glass Warehouse reserves the right to
modify this warranty at any time, it being understood that such
modifications will not alter the warranty conditions applicable at
the time of sale of the products in question. This warranty extends
for a designated period of time, so long as the product remains
in use in its original place of installation and that the product
must be maintained as described in the owner’s manual supplied
with the product. This warranty applies only to Glass Warehouse®
products purchased from an authorized dealer in the United
States or Canada.
Proof of purchase (original sales receipt) from the original
consumer purchase must be provided with all warranty claims.
No responsibility is assumed by Glass Warehouse for any special,
incidental or consequential damages. IN NO EVENT SHALL THE
LIABILITY OF GLASS WAREHOUSE EXCEED THE PURCHASE
PRICE OF THE UNIT.
Glass Warehouse products must be installed by a fully insured,
licensed professional and according to the Glass Warehouse
installation instructions and guidelines. Installation of Glass
Warehouse product by anyone other than a fully insured licensed
professional shall VOID THE WARRANTY. Glass Warehouse
recommends that such licensed professionals have experience
in the installation of bathroom products -specifically glass shower
and glass tub doors. Installation of certain products, including,
without limitation, glass products (i.e., shower and tub doors)
by an unlicensed or inexperienced installer may result in glass
breakage and, consequently, may cause personal injury or even
death and Glass Warehouse will not be liable.
PARTS ONLY WARRANTY – Limited Warranty 3 years
This warranty is extensive in that it covers replacement of all
defects. Glass Warehouse may, at its option, examine and inspect
the alleged defective product and Glass Warehouse may request
that parts be returned to Glass Warehouse at Owner’s expense
for factory assessment and inspection. If Glass Warehouse
determines product to be covered by the above Warranty,
replacement parts will be shipped via ground shipping. Increased
costs for expedited delivery, if requested by the Customer, will
be the responsibility of Customer. Parts replaced under the
terms of this Warranty will be warranted for the remainder
of the original warranty period. LABOR CHARGES AND/OR
DAMAGE INCURRED DURING INSTALLATION, REPAIR, OR
REPLACEMENT, AS WELL AS ANY OTHER KIND OF ANCILLARY
COST, LOSS OR DAMAGE ARE EXCLUDED. Please allow up to
1-3 business days for processing of warranty issued parts. Once
warranty replacement parts are shipped, warranty is activated
and product cannot be returned for refund thereaer.
SHOWER & TUB DOORS, SHOWER ENCLOSURES GLASS
Glass Warehouse shower doors, tub doors, and shower enclosures
are backed by a Limited Lifetime Warranty. Glass Warehouse
warrants the glass of shower doors, tub doors and shower
enclosures to be free from defects in workmanship and materials
under normal residential use for a period commencing from
the initial date of purchase by the owner/ end-user, contractor
or builder from an authorized Glass Warehouse dealer for the
life of the product as long as the original consumer purchaser
owns the home in which the product is installed. Warranty for
plastic seal strips, sweeps or any other vinyl components shall be
limited to one (1) year. Glass Warehouse does not warrant glass
for scratches, chips, water spots, breaking or any other damage
aer installation.
SHOWER & TUB DOORS, SHOWER ENCLOSURE HARDWARE
Glass Warehouse shower door, tub door, and shower enclosure
hardware is backed by a Limited Lifetime Warranty. Glass
Warehouse warrants shower door, tub door and shower
enclosure hardware (i.e. handles, bath knobs, hinges, clips,
brackets, shower rods, 90° corner brackets) in chrome, brushed
nickel, satin brass and polished brass finishes only to be free from
defects in workmanship and materials under normal residential
use for a period commencing from the initial date of purchase
by the owner/ end-user, contractor or builder from an authorized
Glass Warehouse dealer for the life of the product as long as
the original consumer purchaser owns the home in which the
product is installed. Warranty for any part in oil rubbed bronze or
mae black finish shall be limited to one (1) year.
Glass Warehouse hereby disclaims all warranties for products
sold as dealer or store displays. Glass Warehouse hereby
disclaims all warranties for products used outside of the United
States or Canada whether expressed or implied, including but not
limited to the implied warranties of merchantability and fitness
for a particular purpose.
WARRANTY TERMS
Glass Warehouse will, at its election, repair or replace the
product found by Glass Warehouse in its sole judgment, to be
defective within the warranty period under normal residential
use and maintenance. The replacement of a product is limited to
supplying a replacement product or part (same as existing or if
not available, comparable product). Glass Warehouse warranty
Exclusive Limited Warranty
Terms & Conditions.
obligation shall be discharged upon tender of parts, replacement
or repair of the product. Purchaser’s refusal to accept the tender
terminates all warranty obligations and VOIDS THE WARRANTY.
Cost of freight for returning products to Glass Warehouse for
repairs or replacement under this limited warranty are the
responsibility of the customer. Cost of freight associated with
shipping of replacement product(s) or parts covered by this
warranty is the responsibility of the original user. Any product
replaced or repaired during the warranty period will be covered
only for the remaining period of the original warranty. In no event
will Glass Warehouse be liable for costs of repair or replacement
of any installation material, including but not limited to tile,
marble, etc. GLASS WAREHOUSE IS NOT RESPONSIBLE FOR
INSTALLATION, REMOVAL OR REINSTALLATION COSTS OF
ANY PRODUCT REQUIRING WARRANTY SERVICES.
Any modification or alteration of any Glass Warehouse products
will void the warranty. Neither the authorized Glass Warehouse
dealer, nor any other person is permied to make any armation,
representation, or warranty other than those contained in this
warranty. Any armation, representation, or warranty other than
those contained in this warranty shall not be enforceable against
Glass Warehouse or any other person.
Glass Warehouse product installations must be performed by
either a Glass Warehouse authorized agent or a licensed, insured
and experienced professional contractor - installations performed
by any other party shall void the warranty. This warranty shall
not apply to breakage or damages caused by normal wear and
tear, fault, carelessness, abuse, misuse, misapplication, improper
maintenance, alteration or modification of the unit, as well as
chemical or natural corrosion, accident, fire, flood or any other
casualty. Improper care and cleaning will void the warranty. Use of
cleaners containing abrasive cleansers, ammonia, bleach, acids,
waxes, alcohol, solvents or other products not recommended
for hardware finishes, glass or acrylic as they may damage the
metal or glass finish of your shower door or shower enclosure
and will void the warranty. For additional product maintenance
instructions please refer to the product installation manual. Glass
Warehouse is not responsible for any issues arising in connection
with errors or omissions in information provided on Glass
Warehouse or dealers’ websites. This warranty does not extend to
any non-Glass Warehouse plumbing or components installed by
installers, end users or by any party other than Glass Warehouse.
THE FOREGOING WARRANTIES ARE IN LIEU OF ALL OTHER
WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING
BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. BATH AUTHORITY LLC (“GLASS WAREHOUSE”)
AND/OR SELLER DISCLAIMS ALL LIABILITY FOR SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES. GLASS
WAREHOUSE IS NOT LIABLE FOR PERSONAL INJURIES OR
DEATH TO ANY PERSON OR FOR ANY DIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGE, LOSS OF
USE, LOSS OF TIME, LOSS OF PROFITS, INCONVENIENCE,
INCIDENTAL EXPENSES, LABOR OR MATERIAL CHARGES,
OR ANY OTHER COSTS RESULTING FROM THE USE OF ITS
PRODUCTS OR PERTAINING TO THE APPLICATION OF THE
PRESENT WARRANTY, OR RESULTING FROM THE REMOVAL
OR REPLACEMENT OF ANY PRODUCT OR ELEMENT OR PART
COVERED BY THIS WARRANTY.
COMMERCIAL USE AND OTHER EXCLUSIONS
This warranty excludes all industrial, commercial and business
usage. The warranty period for products installed for commercial
applications or used in commercial ventures, including but not
limited to motels, hotels, casinos, student housing, condos,
apartments, and fitness centers, is a one (1) year limited warranty
from the date of purchase for shower doors, bathtub doors,
shower enclosures and a three (3) month limited warranty from
the date of purchase for mirrors, with all other terms of this
warranty applying except the duration of the warranty.
WARRANTY SERVICE
To activate your limited lifetime warranty, please visit:
hps://www.glasswarehouse.us/contact/
Please register your information within 30 days of
purchase to complete the activation of your warranty.
Contact Technical Support:
Monday – Friday 8am – 5pm – PST
Technical Support: 760-536-3640