User Guide

24
Trouble Shooting Sheet
No.
Description
Solution and operation
1
Unable to
connect
1) Check your WiFi name and
password
2) Ensure your WiFi is 2.4G, not
support 5G
3) Ensure your camera and phone
close to router
2
Reset
1) Press and hold the reset button
for 5 seconds
2) Hear one “bugu” sound
3) Red light turns to slow blinking
3
Change to a
new Network
1) Press reset key to factory
default setting
2) Re-connection
4
Failed to add
Device
Please enable CloudEdge app
cellular data on in mobile settings
5
No Alarm
Push
Please enable CloudEdge app
notification in mobile settings
6
No Alarm
Video Record
Please insert TF Card before turn
on the camera