User's Manual

Troubleshooting
Given Imaging Ltd.
95
Call technical support to report the faulty Data
recorder
PROBLEM #3
Data Recorder LED does not blink when the M2A™ Capsule
is in the patient’s mouth.
SOLUTION
1.
Tell the patient to keep the Data Record belt on, and
instruct the patient to take the M2A™ Capsule out of
his/her mouth.
2.
Hold the M2A™ Capsule next to a sensor attached to the
patient’s abdomen.
If the LED blinks, ask the patient to ingest the Capsule.
If not, replace the M2A Capsule and restart the
M2A Capsule Dispensing procedure as described on
page
84
. Be sure to dispose of the first capsule as per
the instructions in this manual.
PROBLEM #4
The Data Recorder LED stops blinking during the
examination and more than 6 hours have passed since the
Capsule ingestion.
SOLUTION
A minimum of 6 hours is considered a successful
examination. However, it is recommended to try and continue
with the examination, and to check that the termination is not
due to a connection fault or to a Battery Pack premature