User's Manual

PillCam Capsule Endoscopy
210 PillCam Recorder DR2
PillCam Recorder DR2
Cannot initialize PillCam
recorder DR3
Wrong recorder bar is
selected
Select correct recorder bar
No communication between
the PillCam recorder and
RAPID software
Recorder not inserted
into cradle properly
• Clean the contacts with alcohol
wipes
• Firmly insert the recorder into the
cradle
Problem Cause Action
Cannot initialize PillCam
recorder DR2
Wrong recorder bar is
selected
Select correct recorder bar
Computer does not
recognize PillCam
recorder DR2
1 Check USB and power
connection to the cradle.
2 Contact Customer Support.
Cannot create video Wrong recorder bar is
selected
Select PillCam recorder DR2
Recorder bar
Error message is
displayed
Send error message to Customer
Support
Not enough free
space... message is
displayed
Delete PRRs from hard drive
Workstation freezes
during video creation
Contact Customer Support
Capsule LED (right) does not
blink in blue when capsule is
activated (LED is orange)
• Capsule failure
• PillCam recorder DR2
failure
1 Return capsule to blister.
2 Activate second capsule.
3 If problem persists, contact
Customer Support.
4 Send malfunctioning capsules
to Given Imaging Ltd.
Capsule LED (right) blinks in
orange once every five
seconds when more than six
hours have passed since
ingestion
• Capsule failure
• PillCam recorder DR2
failure
1 Wait until 8 hours have passed
and take off the sensors.
2 Send video on CD/DVD.
Capsule LED (right) blinks in
orange once every five
seconds when less than six
hours have passed since
ingestion
• Capsule failure
• PillCam recorder DR2
failure
Contact Customer Support
PillCam recorder DR2 shuts
down during the procedure
PillCam recorder DR2
malfunction
1 Turn PillCam recorder DR2 off.
2 Take out the battery pack and
place it back in.
3 Turn PillCam recorder DR2 on.
4 If problem persists, contact
Customer Support
Battery exhausted Replace battery and continue
procedure.
Problem Cause Action