User's Manual

Table Of Contents
Troubleshooting
Sensor Belt 209
Sensor Belt
Capsule
Cradle
PillCam Recorder DR3
Problem Cause Action
Connector is damaged
Mishandling the sensor
belt
End of Life
Stop using this sensor
Contact Customer Support
Insulation of the sensor wire
is damaged
Problem Cause Action
DOA (Dead On Arrival) Capsule failure 1 Send capsule to Given
Imaging Ltd.
2 Open another capsule.
3 If second capsule from 10-
pack is DOA, contact
Customer Support.
Problem Cause Action
Cradle LEDs turn red All LEDs are flashing red 1 Disconnect cradle from
mains power.
2 Reconnect cradle to mains
power.
3 If problem persists, contact
Customer Support.
Cradle orange LED is
blinking, but cradle is not in
discharge mode
Hardware/Software problem
PillCam recorder DR2 cannot
be placed in cradle
Hardware malfunction Contact Customer Support
Problem Cause Action
Capsule LED blinking red Interference
Recorder malfunction
Refer to PillCam recorder DR3 LEDs
Indications
Capsule LED blinking white Capsule not paired yet
SD card errors Wrong or damaged SD
card
Sensor connection Wrong or damaged
sensor
PillCam recorder freezes Possible static
electricity discharge
Perform Hard Reset on the
PillCam recorder
Contact Customer Support