User's Manual
Table Of Contents
- The handset at a glance
- Overview of display icons
- The base station at a glance
- Contents
- Safety precautions
- Gigaset S675 IP - more than just making calls
- VoIP - making calls via the Internet
- Gigaset HDSP - telephony with brilliant sound quality
- First steps
- Operating the handset
- Menu trees
- Making calls with VoIP and the fixed line network
- VoIP telephony via Gigaset.net
- Making calls via network services
- Using lists
- Using directories and Quick list
- Handset directory/Quick list
- Local handset directory
- Quick list
- Storing a number in the directory
- Saving a number in the Quick list
- Selecting a directory entry/Quick list entry
- Dialing using the directory/Quick list
- Managing directory/Quick list entries
- Using Quick dial keys
- Transferring the directory/Quick list to another handset
- Copying a displayed number to the directory
- Copying a number or e-mail address from the directory
- Saving an anniversary in the directory
- Handset directory/Quick list
- Setting up Cost-effective calling
- Managing E-mails
- Using the Instant Messenger (IM)
- Info Center - with the handset always online
- Operating the base station answering machine
- Using the handset
- Activating/deactivating the answering machine
- Selecting announcement mode
- Recording a personal announcement/advisory message
- Playing back announcements
- Deleting announcements/advisory messages
- Playing back messages
- Deleting messages
- Picking up a call from the answering machine
- Forwarding an external call to the answering machine
- Activating/deactivating two-way record
- Activating/deactivating call screening
- Setting up the answering machine
- Configuring the answering machine for fast access
- Operating remotely
- Using the handset
- Using the network mailbox
- ECO DECT: Conserving energy
- Setting an appointment (calendar)
- Setting the alarm clock
- Using multiples handsets
- Using a handset as a room monitor
- Handset settings
- Changing the display language
- Setting the display
- Setting the screensaver
- Setting the display backlight
- Quickly accessing functions and numbers
- Activating/deactivating auto answer
- Changing the speaker/earpiece volume
- Changing ringers
- Activating/deactivating advisory tones
- Managing My stuff
- Setting your own area code
- Restoring the handset default settings
- Setting the base station via the handset
- Making VoIP settings
- Operating the base station on the PABX
- Setting the phone with the PC
- Connecting the PC with the telephone's Web configurator
- Logging in, setting the Web configurator language
- Logging off
- Using the Web pages
- Menu bar
- Navigation area
- Working area
- Buttons
- Opening Web pages
- Setting the phone with the Web configurator
- Configuring the IP
- Configuring telephone connections
- Optimizing voice quality for VoIP connections
- Setting the telephone's default connection
- Activating the fixed line network connection as an alternate connection
- Assigning send and receive numbers to handsets
- Assigning receive numbers to the answering machine
- Activating Call Forwarding for VoIP connections
- Entering your own area code, activating/deactivating an automatic area code for VoIP
- Defining dialing plans - cost control
- Activating/deactivating network mailbox, entering numbers
- Setting DTMF signaling for VoIP
- Defining Flash key functions for VoIP (hook flash)
- Configuring call forwarding via VoIP
- Defining local communication ports for VoIP
- Saving messenger access data
- Configuring incoming e-mail
- Configuring info services/activating idle display
- Changing internal handset numbers and names
- Transferring handset directories to/from the PC
- Activating VoIP status message display
- Starting a firmware update
- Activating/deactivating the automatic version check
- Copying the date/time from time server
- Querying the phone status
- Getting help with your phone
- Protecting our environment
- Appendix
- Industry Canada Certification
- FCC / ACTA Information
- Service (Customer Care)
- Gigaset S675 IP - free software
- Accessories
- Glossary
- Index
- Mounting the charging cradle to the wall
- Mounting the base station to the wall
194
Getting help with your phone
S675IP / USA-CAN eng / A31008-xxxx-xxxx-x-xxxx / appendix.fm / 30.04.2009
Version 8, 03.09.2008
Using VoIP status codes
If you have problems with your VoIP connections, activate the
Show Stat. on HS
function (£ Page 138, Page 185). You will then receive a VoIP status code that
will support you during the problem analysis. Provide the code to the Service
department during the problem analysis.
In the following tables you will find the meaning of the most important status
codes and messages.
The local answering machine is not recording any messages/has switched over to
answer only.
Its memory is full.
¥ Delete old messages.
¥ Play back new messages and delete.
The local answering machine will not record a call or interrupts the recording.
1. An error tone sounds and the display shows
Not possible.
¥ You are making the call via a broadband VoIP connection. A recording is not pos-
sible in this case. The attempt by the base station to establish a non-broadband
connection instead has failed (rearranging the codec).
If necessary, you or the other caller must change the setting for the codecs used
(
£
Page 163).
2. The display shows
Delete messages
The answering machine's memory is full.
¥ Use a different handset to delete messages from the answering machine and
restart two-way record.
Or:
¥ Finish the call, delete old messages from the answering machine and re-establish
the connection.
Status
code
Meaning
0x31 IP configuration error:
IP domain not entered.
0x33 IP configuration error:
SIP user name (
Authentication Name) not entered.
This is shown, for example, when dialing with a line suffix, if no connection is
configured for the suffix on the base station.
0x34 IP configuration error:
SIP password (
Authentication password) not entered.
0x300 The called party can be reached under several phone numbers. If the VoIP pro-
vider supports this, a list of the phone numbers is transmitted as well as the
status code. The caller can select to which number he wants to make the con-
nection.
0x301 Permanently redirected.
The called party can no longer be reached under this number. The new
number is transferred to the phone together with the status code, and the
phone then no longer accesses the old number but dials the new address
immediately.