User's Manual
Table Of Contents
- The handset at a glance
- Overview of display icons
- The base station at a glance
- Contents
- Safety precautions
- Gigaset S675 IP - more than just making calls
- VoIP - making calls via the Internet
- Gigaset HDSP - telephony with brilliant sound quality
- First steps
- Operating the handset
- Menu trees
- Making calls with VoIP and the fixed line network
- VoIP telephony via Gigaset.net
- Making calls via network services
- Using lists
- Using directories and Quick list
- Handset directory/Quick list
- Local handset directory
- Quick list
- Storing a number in the directory
- Saving a number in the Quick list
- Selecting a directory entry/Quick list entry
- Dialing using the directory/Quick list
- Managing directory/Quick list entries
- Using Quick dial keys
- Transferring the directory/Quick list to another handset
- Copying a displayed number to the directory
- Copying a number or e-mail address from the directory
- Saving an anniversary in the directory
- Handset directory/Quick list
- Setting up Cost-effective calling
- Managing E-mails
- Using the Instant Messenger (IM)
- Info Center - with the handset always online
- Operating the base station answering machine
- Using the handset
- Activating/deactivating the answering machine
- Selecting announcement mode
- Recording a personal announcement/advisory message
- Playing back announcements
- Deleting announcements/advisory messages
- Playing back messages
- Deleting messages
- Picking up a call from the answering machine
- Forwarding an external call to the answering machine
- Activating/deactivating two-way record
- Activating/deactivating call screening
- Setting up the answering machine
- Configuring the answering machine for fast access
- Operating remotely
- Using the handset
- Using the network mailbox
- ECO DECT: Conserving energy
- Setting an appointment (calendar)
- Setting the alarm clock
- Using multiples handsets
- Using a handset as a room monitor
- Handset settings
- Changing the display language
- Setting the display
- Setting the screensaver
- Setting the display backlight
- Quickly accessing functions and numbers
- Activating/deactivating auto answer
- Changing the speaker/earpiece volume
- Changing ringers
- Activating/deactivating advisory tones
- Managing My stuff
- Setting your own area code
- Restoring the handset default settings
- Setting the base station via the handset
- Making VoIP settings
- Operating the base station on the PABX
- Setting the phone with the PC
- Connecting the PC with the telephone's Web configurator
- Logging in, setting the Web configurator language
- Logging off
- Using the Web pages
- Menu bar
- Navigation area
- Working area
- Buttons
- Opening Web pages
- Setting the phone with the Web configurator
- Configuring the IP
- Configuring telephone connections
- Optimizing voice quality for VoIP connections
- Setting the telephone's default connection
- Activating the fixed line network connection as an alternate connection
- Assigning send and receive numbers to handsets
- Assigning receive numbers to the answering machine
- Activating Call Forwarding for VoIP connections
- Entering your own area code, activating/deactivating an automatic area code for VoIP
- Defining dialing plans - cost control
- Activating/deactivating network mailbox, entering numbers
- Setting DTMF signaling for VoIP
- Defining Flash key functions for VoIP (hook flash)
- Configuring call forwarding via VoIP
- Defining local communication ports for VoIP
- Saving messenger access data
- Configuring incoming e-mail
- Configuring info services/activating idle display
- Changing internal handset numbers and names
- Transferring handset directories to/from the PC
- Activating VoIP status message display
- Starting a firmware update
- Activating/deactivating the automatic version check
- Copying the date/time from time server
- Querying the phone status
- Getting help with your phone
- Protecting our environment
- Appendix
- Industry Canada Certification
- FCC / ACTA Information
- Service (Customer Care)
- Gigaset S675 IP - free software
- Accessories
- Glossary
- Index
- Mounting the charging cradle to the wall
- Mounting the base station to the wall
190
Getting help with your phone
S675IP / USA-CAN eng / A31008-xxxx-xxxx-x-xxxx / appendix.fm / 30.04.2009
Version 8, 03.09.2008
Getting help with your phone
Questions and answers
If you have any questions about the use of your phone, you can contact us
24/7 at www.gigaset.com/customercare
. The table below contains a list of
common problems and possible solutions.
Please note
To ensure the quickest and most efficient response from Customer Service,
please have the following information available:
u Version of firmware, EEPROM and your phone's MAC address
You can check this information with the Web configurator (£
Page 189).
For how to display the MAC address on your handset, £
Page 141.
u VoIP status code (£
Page 194)
For problems with VoIP connections, set VoIP status messages to be dis-
played on your handset (£
Page 138, Page 185). These messages contain
a status code that helps when the problem is analyzed.
The display is blank.
1. The handset is not switched on.
¥ Press and hold the End Call key a.
2. The battery is empty.
¥ Charge the battery or replace it (£ Page 14).
The handset keys do not respond when pressed.
The keypad lock is activated.
¥ Press and hold the Pound key
#
(£
Page 37).
"Base X" flashes on the display.
1. The handset is out of range of the base station or the base station's range has
decreased because Eco mode is active.
¥ Move the handset closer to the base station.
¥ If necessary deactivate
Eco Mode (£ Page 109).
2. The handset has been deregistered.
¥ Register the handset (£ Page 113).
3. The base station is not turned on.
¥ Check the base station's power adapter (£
Page 19).
4. The base station firmware is currently being updated (£
Page 136/Page 185).
¥ Please wait until the update is complete.
"
Base Search" flashes in the display.
The handset is set to
Best Base and no base station is turned on or within range.
¥ Move the handset closer to the base station.
¥ Check the base station mains adapter.