User Manual

Table Of Contents
42
Gigaset C530 IP / LUG - USA en / A31008-XXXXX-XXXX-X-XX / netservices.fm / 25.03.2015
Template Borneo, Version 1, 21.06.2012
Using provider-specific functions (network services)
Consultation calls (external)
You can call a second external caller. The first call is placed on hold.
During an external call:
¤ Press the display key Ext. Call. The previous call is placed on hold. The caller hears an
announcement or music on hold.
¤ Enter the second participant's telephone number. The phone number is dialled. You are
connected to the second participant.
If the participant does not respond:
¤ End. You return to the first participant.
Ending a consultation call
Options ¤ q End active call
You will be reconnected to the first call participant.
If you have established the consultation call via your fixed line network connection, you can also
end the consultation call by pressing the End call key
a. The connection is briefly interrupted
and you will receive a recall. As soon as the receiver is lifted, you are reconnected to the first call
participant.
This only applies to VoIP connections if the call transfer is not activated by ending the call ("ECT"
¢ page 40 and "Transfer Call by On-Hook" ¢ page 113).
Transferring calls
Transferring a call to an internal participant
You are making an external call and would like to transfer it to another handset.
¤ Set up an internal consultation call (¢ page 71). ¤ Press the End call key a (even before
the other participant has answered) to transfer the call.
Transferring a call externally – ECT (Explicit Call Transfer)
Prerequisites:
u The feature is supported by the relevant network provider.
u You have activated the function Transfer Call by On-Hook (
¢ page 113)) for VoIP with the
Web configurator.
You are making an external call via a VoIP connection and wish to transfer the call to another
external participant.
¤ Press the End call key a (during a conversation or before the second participant has
answered).
Functions after a call
Cancelling ringback
Prerequisite: Ringback is activated for your fixed line network connection (¢ page 41).
v ¤ Ç Select Services ¤ OK ¤ q Ringback Off ¤ OK
¤ After confirmation from the telephone network, press the End call key a.
Note
If the ringback was signalled before you could cancel it, you can end it using Cancel.