User Manual

16
Gigaset C530 IP / LUG - USA en / A31008-XXXXX-XXXX-X-XX / starting.fm / 25.03.2015
Template Borneo, Version 1, 21.06.2012
Getting started
Entering the auto configuration code
No Internet connection:
If an Internet connection cannot be established, one of the following messages is displayed:
u IP address not available: No connection to the router.
Check the plug connection between the router and the base and check the settings on
the router.
Your phone is preconfigured for dynamic assignment of the IP address. In order for your
router to "recognise" the phone, dynamic IP address assignment must also be activated
on the router, i.e. the router's DHCP server must be activated.
If the DHCP server cannot or should not be activated, you must assign a fixed IP address
to the phone (
¢ page 52).
u Internet connection not available: No connection to the Internet.
The IP server may be temporarily unavailable. In this case, try to make a connection again
later.
Otherwise: Check the plug connection between the router and the modem or DSL
connection and check the settings on the router.
¤ If you press OK, the VoIP wizard will close.
You will then need to call up the wizard later via the menu to configure the IP connection.
Auto configuration:
The configuration process for VoIP connections is automated for some VoIP providers. The
provider creates a configuration file with all required VoIP access data. This file is placed on a
configuration server on the Internet for downloading to your phone.
Your provider supplies you with a configuration code. The installation wizard (
¢ page 14)
prompts you to enter the code. All the required VoIP data is then downloaded automatically
onto your phone.
The configuration file is only transferred via a secure connection (TLS authentication). If the
TLS authentication fails, the message key
f flashes. If you press the message key, the
message Certificate error - Please check your certificates in the Web configurator. is
displayed. Press the right display key to confirm the message.
Log in to the Web configurator (
¢ page 99).
The web page Security (
¢ page 106) tells you why the secure connection could not be
established and what you can do.
If the configuration file fails to download (e.g. because the configuration server is not
available), the phone keeps trying to establish a connection until the file is downloaded
successfully to the phone.