User Manual
Table Of Contents
- Gigaset C530 IP – Your perfect companion
- Overview of handset
- Safety precautions
- Getting started
- Checking the contents of the package
- Installing the base station and charging cradle
- Setting up the handset for use
- Connecting the base to a router (Internet)
- Setting up the phone – installation wizard
- Date and time
- Connecting the headset to the handset (optional)
- Activating/deactivating the handset
- Locking/unlocking the keypad
- Control key
- Display keys
- Menu guidance
- Message lists
- Entering numbers and text
- Making calls
- Using provider-specific functions (network services)
- Making cost-effective calls
- Adjusting the telephone settings
- Changing the display language
- Setting the display
- Activating/deactivating Auto Answer
- Changing the handsfree/earpiece volume
- Setting the earpiece profile
- Setting the handset ringtones
- Activating/deactivating music on hold
- Resetting a handset to the default settings
- Quick access to numbers and functions
- Setting the date and time manually
- Changing the system PIN
- Entering your own local area code
- Activating/deactivating music on hold
- Setting the IP address of the base in LAN
- Configuring VoIP connections
- Assigning send and receive connections to internal participants
- Updating the phone firmware
- Restarting the base
- Checking the base MAC address
- Restoring phone to default setting
- E-mail notifications
- Info Centre – continuous Internet access from your phone
- Network mailbox
- Multiple handsets
- Directories
- Local handset phonebook
- Phonebook entries
- Opening phonebook
- Creating a new entry
- Displaying/changing an entry
- Deleting an entry
- Setting the order of the phonebook entries
- Displaying the number of entries that are available in the phonebook
- Selecting a phonebook entry, searching in the phonebook
- Transferring an entry/phonebook to another handset
- Transferring a displayed number to the phonebook
- Transferring a number from the phonebook
- Online directories
- Using a private online directory
- Using the Gigaset.net phonebook
- Local handset phonebook
- Call lists
- ECO DECT
- Alarm clock
- Calendar
- Baby monitor
- Operating the telephone on a PABX
- Display icons
- Menu overview
- Configuring the phone via the Web configurator
- Connecting the PC with the telephone's Web configurator
- Establishing a connection via Gigaset config
- Logging in, setting the interface language
- Logging off
- Menu bar
- Navigation area
- Working area
- Buttons
- Help
- Opening web pages
- Connecting the base to the local network (LAN/router)
- Making security settings – managing certificates for TLS authentication
- Managing base connections; activating/deactivating connections
- Configuring/deleting VoIP connections
- Optimising voice quality for VoIP connections
- Assigning send and receive connections
- Activating the fixed line network connection as the fallback send connection
- User-defined dialling plans – specifying rules for telephony
- Access codes – activating dialling plans when connecting to a PABX
- Local area codes – activating dialling plans for local calls using VoIP
- Entering the network mailbox, enabling/disabling the network mailbox
- Making special settings for VoIP telephony
- Making settings for access to Internet services
- Deleting handset directories and downloading to/from the PC
- Changing the base settings, registering handsets
- Rebooting the device or restoring the factory settings
- Saving and restoring system settings
- Updating firmware for the base/restoring firmware updates, activating/ deactivating automatic updates
- Displaying the phone status
- 1. Changing the port numbers for SIP and RTP on your VoIP phone
- Exclusion of liability
- Care
- Contact with liquid
- Technical data
- Connecting the PC with the telephone's Web configurator
- FCC / ACTA Information
- Service (Customer Care)
- Glossary
- Accessories
- Mounting the charging cradle on the wall
- Index
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Gigaset C530 IP / LUG - USA en / A31008-XXXXX-XXXX-X-XX / appendix.fm / 25.03.2015
Template Borneo, Version 1, 21.06.2012
Information on operating Gigaset VoIP telephones with routers
with Network Address Translation (NAT)
In general no special telephone or router configuration is required when operating a Gigaset
VoIP phone with NAT router. The configuration settings described in this section are only
necessary if you encounter one of the following problems.
Typical problems caused by NAT
u No incoming calls are possible via VoIP. Calls to your VoIP phone number are not put through.
u Outgoing calls via VoIP are not connected.
u A connection is established with the other participant, but you cannot hear them and/or
they cannot hear you.
Possible solution
1 Change the port numbers of the communication ports (SIP and RTP ports) on your phone
(
£ "1. Changing the port numbers for SIP and RTP on your VoIP phone").
2 In some cases, you must also define port forwarding for the phone's communication ports
on the router (
£ "2. Setting port forwarding on the router").
1. Changing the port numbers for SIP and RTP on your VoIP phone
On your VoIP phone, define different (local) port numbers for the SIP and RTP ports (between
1024 and 49152).
u These numbers must not be used by any other application or host in the LAN and
u Must be considerably higher or lower than the SIP and RTP port numbers that you usually use
(and are preset on the phone).
This procedure is particularly useful if additional VoIP phones are connected to the router.
To change the SIP and RTP port numbers on your VoIP phone, proceed as follows:
¤ Connect your PC's browser to the Web configurator of the phone and log in.
¤ Open the web page Settings ¤ Telepho ny ¤ Advanced VoIP Settings and change the
settings for the SIP and RTP ports (
¢ page 114).
To help you remember the new port numbers (e.g. for router configuration), you can choose
port numbers that are very similar to the standard settings, e.g.:
¤ Save the changes on your phone.
¤ Wait for the active VoIP connections to be re-registered. To do so, switch to the web page
Settings
¤ Telephony ¤ Connections to see the Status of your VoIP connections.
¤ Check to see whether the problem persists. If it does, perform step 2.
SIP port 49060 instead of 5060
RTP port 49004 to 49010 instead of 5004 to 5010