User's Manual
Table Of Contents
- The handset at a glance
- Overview of display icons
- The base station at a glance
- Contents
- Safety precautions
- Gigaset A580 IP - more than just making calls
- VoIP - making calls via the Internet
- Gigaset HDSP - telephony with brilliant sound quality
- First steps
- Operating the handset
- Menu trees
- Making calls with VoIP and the fixed line network
- VoIP telephony via Gigaset.net
- Network services
- Using lists
- Using the directory
- Saving the first number in the directory
- Storing a number in the directory
- Order of directory entries
- Selecting a directory entry
- Dialing with the directory
- Managing directory entries
- Using Shortcut keys
- Transferring the directory to another handset
- Copying a displayed number to the directory
- Copying a number from the directory
- Using the network mailbox
- ECO DECT: Conserving energy
- Setting the alarm clock
- Using multiples handsets
- Handset settings
- Changing the date and time
- Changing the display language
- Activating/deactivating the screensaver
- Quickly accessing functions
- Activating/deactivating auto answer
- Changing the handsfree/earpiece volume
- Setting ringers
- Activating/deactivating advisory tones
- Setting the battery low tone
- Restoring the handset default settings
- Setting the base station via the handset
- Making VoIP settings on the handset
- Operating the base station on the PABX
- Setting the phone with the PC
- Connecting the PC with the telephone's Web configurator
- Logging in, setting the Web configurator language
- Logging off
- Using the Web pages
- Menu bar
- Navigation area
- Working area
- Buttons
- Opening Web pages
- Setting the phone with the Web configurator
- Configuring the IP
- Configuring telephone connections
- Optimizing voice quality for VoIP connections
- Setting the telephone's default connection
- Activating the fixed line network connection as an alternate connection
- Assigning send and receive numbers to handsets
- Activating Call Forwarding for VoIP connections
- Entering your own area code, activating/deactivating an automatic area code for VoIP
- Activating/deactivating network mailbox, entering numbers
- Setting DTMF signaling for VoIP
- Defining Flash key functions for VoIP (hook flash)
- Configuring call forwarding via VoIP
- Defining local communication ports for VoIP
- Messaging
- Configuring info services/activating idle display
- Changing internal handset numbers and names
- Transferring handset directories to/from the PC
- Activating VoIP status message display
- Starting a firmware update
- Activating/deactivating the automatic version check
- Copying the date/time from time server
- Querying the phone status
- Getting help with your phone
- Protecting our environment
- Appendix
- FCC / ACTA Information
- Gigaset A580 IP - free software
- Accessories
- Glossary
- Index
- Mounting the charging cradle to the wall
- Mounting the base station to the wall
148
Getting help with your phone
Gigaset A580 IP / US English / A31008-xxxx-xxxx-x-xxxx / appendix.fm / 24.04.2009
Version 8, 03.09.2008
Checking service information
You may need the service information of your phone (base station and hand-
set) for Customer Service.
Base station service information
Prerequisite: You are conducting an external call. The connection has been
established for at least 8 seconds.
§Menu§ ¢ Service Info
Confirm selection with
§OK§.
The following information/functions can be selected with q:
1: Serial number of the base station (RFPI)
2: Serial number of your handset (IPUI)
3: Informs the service employees of the base station settings (in hex
format), e.g. the number of registered handsets. The last 4 digits
indicate the number of operating hours (hexadecimal).
4: Variant (digits 1 to 2), version of the base station firmware
(digits 3 to 5).
5: Gigaset.net number of your phone. With this number a service
employee can call you over the Internet without you needing to be
registered with a VoIP provider. This means that the employee can
test online connections and VoIP telephony regardless of the VoIP
provider.
6: Device number of the base station. Contains further information
for the service employee.
Unlock System
Confirm selection with
§OK§.
You can use a code to cancel any provider-specific device lock that
may have been set.
Update Profile
Confirm selection with
§OK§.
The current profiles of your VoIP providers (general provider data of
all configured VoIP connections) are automatically loaded onto
your phone. The general settings for all VoIP connections for which
profiles are available on the Gigaset server are updated.
Handset service information
When the handset is in idle status:
Press the Display key
§Menu§.
¤ Press the following keys one after the other: *#QL#.
The information displayed on the handset includes:
1: Serial number (IPUI)
2: Number of operating hours
3: Variant, version of handset software