User's Manual
Table Of Contents
- The handset at a glance
- Overview of display icons
- The base station at a glance
- Contents
- Safety precautions
- Gigaset A580 IP - more than just making calls
- VoIP - making calls via the Internet
- Gigaset HDSP - telephony with brilliant sound quality
- First steps
- Operating the handset
- Menu trees
- Making calls with VoIP and the fixed line network
- VoIP telephony via Gigaset.net
- Network services
- Using lists
- Using the directory
- Saving the first number in the directory
- Storing a number in the directory
- Order of directory entries
- Selecting a directory entry
- Dialing with the directory
- Managing directory entries
- Using Shortcut keys
- Transferring the directory to another handset
- Copying a displayed number to the directory
- Copying a number from the directory
- Using the network mailbox
- ECO DECT: Conserving energy
- Setting the alarm clock
- Using multiples handsets
- Handset settings
- Changing the date and time
- Changing the display language
- Activating/deactivating the screensaver
- Quickly accessing functions
- Activating/deactivating auto answer
- Changing the handsfree/earpiece volume
- Setting ringers
- Activating/deactivating advisory tones
- Setting the battery low tone
- Restoring the handset default settings
- Setting the base station via the handset
- Making VoIP settings on the handset
- Operating the base station on the PABX
- Setting the phone with the PC
- Connecting the PC with the telephone's Web configurator
- Logging in, setting the Web configurator language
- Logging off
- Using the Web pages
- Menu bar
- Navigation area
- Working area
- Buttons
- Opening Web pages
- Setting the phone with the Web configurator
- Configuring the IP
- Configuring telephone connections
- Optimizing voice quality for VoIP connections
- Setting the telephone's default connection
- Activating the fixed line network connection as an alternate connection
- Assigning send and receive numbers to handsets
- Activating Call Forwarding for VoIP connections
- Entering your own area code, activating/deactivating an automatic area code for VoIP
- Activating/deactivating network mailbox, entering numbers
- Setting DTMF signaling for VoIP
- Defining Flash key functions for VoIP (hook flash)
- Configuring call forwarding via VoIP
- Defining local communication ports for VoIP
- Messaging
- Configuring info services/activating idle display
- Changing internal handset numbers and names
- Transferring handset directories to/from the PC
- Activating VoIP status message display
- Starting a firmware update
- Activating/deactivating the automatic version check
- Copying the date/time from time server
- Querying the phone status
- Getting help with your phone
- Protecting our environment
- Appendix
- FCC / ACTA Information
- Gigaset A580 IP - free software
- Accessories
- Glossary
- Index
- Mounting the charging cradle to the wall
- Mounting the base station to the wall
145
Getting help with your phone
Gigaset A580 IP / US English / A31008-xxxx-xxxx-x-xxxx / appendix.fm / 24.04.2009
Version 8, 03.09.2008
Using VoIP status codes
If you have problems with your VoIP connections, activate the
Status on HS func-
tion (£
Page 93, Page 136). You will then receive a VoIP status code that will
support you during the problem analysis. Provide the code to the Service
department during the problem analysis.
In the following tables you will find the meaning of the most important status
codes and messages.
Status
code
Meaning
0x31 VoIP config. error: IP domain not entered.
0x33 VoIP config. error: SIP user name (
Authentication Name) not entered.
This is shown, for example, when dialing with a line suffix, if no connection is
configured for the suffix on the base station.
0x34 VoIP config. error: SIP password (
Authentication password) not entered.
0x300 The called party can be reached under several phone numbers. If the VoIP pro-
vider supports this, a list of the phone numbers is transmitted as well as the
status code. The caller can select to which number he wants to make the con-
nection.
0x301 Permanently redirected.
The called party can no longer be reached under this number. The new
number is transferred to the phone together with the status code, and the
phone then no longer accesses the old number but dials the new address
immediately.
0x302 Temporarily redirected.
The phone is informed that the called party cannot be reached under the
dialed number. The call is redirected for a limited period. The phone is also
notified of the length of the redirection.
0x305 The query is sent to a different "proxy server", e.g. to balance incoming que-
ries. The phone will make the same query once again to another proxy server.
This is not a redirection of the address per se.
0x380 Other service:
The query or call could not be transferred. But the phone is notified what
other options there are to connect the call.
0x400 Wrong call
0x401 Not authorized
0x403 The requested service is not supported by the VoIP provider.
0x404 Wrong phone number.
No connection on this number.
Example: In a local call you have not dialed the area code although your VoIP
provider does not support local calls.
0x405 Method not permitted.
0x406 Not acceptable.
The requested service cannot be provided.
0x407 Proxy authentication required.
0x408 The party cannot be reached (e.g. account has been deleted).