Owner's Manual

32GB-AEDTK
Symptom Possible Solution
Certain video les can-
not be played, and the
Codec error messages
appear.
• Check if Windows Media Player is set to automatically download codecs.
• Right-click on the menu bar, select Tools from the opened menu, and then
click Options.
• On the Player tab, in the Automatic updates area, select Once a day,
and then click Apply and OK to complete the settings.
• Then try playing the le again. If the video le still cannot be played, it
might require a codec that is not supported by Windows Media Player. For
more information about available codecs, see the documentation for Win-
dows Media Player at the Microsoft web site.
The media card reader
cannot read my mem-
ory card.
• Ensure that the memory card is fully inserted into the card reader slot.
• Ensure that the memory card is one of the supported types.
• Try restarting your computer.
• When the computer is turned on, insert the card again.
• Never insert or remove your memory cards when they are still in use, as
this can cause loss of data or permanent damage to the card.
USB devices working
unexpectedly.
• Check if your USB devices are turned on.
• Some USB devices are designed to conserve battery power by turning off
automatically after a few minutes of inactivity. For example, your digital
camera. Check if the connected USB device is turned on.
• Check if the USB port is working.
• Try using another USB port to connect your USB device and see if the
device is detected.
• Try connecting a low-powered USB device, such as a wired mouse, to the
USB port to check if the port is working.
• If you are using a USB hub, the power requirements of the USB port may be
exceeded.
• Try connecting your USB device directly to the USB port on your computer.
• Check if you need to pre-install software before connecting your USB device.
Read the documentation or user manual of the product.
Miscellaneous problems