User's Manual Part 3

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Chapter 4 Troubleshooting
This troubleshooting guide lists questions and possible solutions to some common
problems which you may encounter while installing or using GIGABYTE Wireless Mini-PCI
Adapter.
 Cannot Enable 802.1x, WPA or WPA-PSK
 Windows XP / 2000:
1. Run the AegisI5.exe file found on the GN-WIKG installation CD.
2. Click “Install”.
 Windows 98SE / ME:
1. Run AegisI2.exe file found on the GN-WIKG installation CD.
2. Click “Install”.
 Cannot Establish Connection to a Wireless Network
 Make sure the SSID for the Wireless Mini-PCI Adapter is the same as the
wireless access point or wireless router.
 Make sure the security settings are the same as that of wireless access point /
router. If WEP or WPA encryption is enabled, check if the WEP or WPA keys for
the GN-WIKG match.
 Check that the MAC address of the Wireless Mini-PC Adapter is included in the
access point/router’s Authorization Table.
 Can Connect to an Access Point, but Cannot Access the Internet
 Make sure the security settings are the same as that of wireless access point /
router. If WEP or WPA encryption is enabled, check if the WEP or WPA keys for
the GN-WIKG match.
 Verify the network settings (IP address, subnet mask, gateway, and DNS) of your
computer.
 Check that the proxy server of the WEB browser is correctly set.
 Poor Link Quality and Weak Signal Strength
 Keep the Wireless Mini-PCI Adapter away from microwave ovens and large metal
objects to avoid radio interference.
 Locate the Wireless Mini-PC Adapter as near to the access point as possible.