User Manual

Symptom Suggested Actions

3. Make sure your memory card is SD, MMC, MS, xD or CF.

4. Make sure the U disk or memory card has been inserted into the correct slot.

It takes some time to load the news 1. Confirm the network strength you connected is strong enough.

2. Close the News application and open again.

The news feed cannot be refreshed

successfully.

1. Confirm your WiFi network can access internet.

2. Try to refresh again by selecting “Refresh” in the drop down menu.

3. Check whether the feed can be visited normally in your computer, if not, the Wireless Internet Frame cannot

be displayed also, please contact the provider or wait for some time and try again.

The news feed I added can not be played. Make sure the feed is in RSS 2.0 format.

If the video can not play smoothly. Please make sure the video format is WMV or MPEG1 and the resolution less than or equal to 320X240, 25fps.

It may response slowly when connecting

to the internet radio.

1. Make sure the Wireless Internet Frame has been connected to a network which can access the internet, and

the network is in a good status.

2. Make sure the internet radio format is supported.

The internet radio station may stop

playing when network connection is good.

1. Try to pause the playing and play again.

2. The digital photo frame needs some time to buffering the audio source, please be patient.

3. The buffering status is subject to station provider’s server loading and network status.

4. Some radio stations do not broadcast 24 hours per day, and some stations are not always on-line. Please try

again later.

If the internet radio connect fails. 1. It may the internet radio server is shut down temporarily

2. Confirm your Wi-Fi network can access internet.

The internet radio I added cannot be

played.

Make sure the format of the station is WMA, if not, the station cannot be supported.

In WiFi settings, when the user enter the

correct network Key, but the unit can not

be connected.

Check that your ﬁrewall is not blocking any outgoing ports. To conﬁgure the Access Port Control, you must read the

instructions supplied with the wireless access point.

Notes: