Operation Manual

100
101
Malfunction Possible cause(s) Remedy
Brakes do not work Brakes not correctly in-
stalled
Contact your specialist bicycle
dealer immediately.
Brakes damaged Contact your specialist bicycle
dealer immediately.
Decreasing braking effect,
brake levers can be pulled
too far
Brake linings or brake blocks
worn
Have the brake linings or brake
blocks replaced immediately in an
approved workshop.
With hydraulic brakes: Brake
system leaking
Contact your specialist bicycle
dealer immediately.
The brake drags Brake disc or rim damaged Contact your specialist bicycle
dealer immediately.
Incorrect brake adjustment
The wheel is not straight Front wheel: Install your front
wheel correctly (see section 13.1,
Dismantling and installing wheels)
Rear wheel: Install your rear
wheel correctly (see section 13.1,
Dismantling and installing wheels)
15.3 Frame, saddle post and suspension
WARNING Danger from falls and accidents
Defects and faults in the frame and suspension can lead to dangerous riding situations, falls, accidents and
material damage.
• Contact your specialist bicycle dealer immediately if you notice the slightest malfunction.
• You should only use your bike again when it has been properly repaired by the specialist bicycle dealer.
Problem Possible causes Remedy
Noises: Cracking, banging,
grinding, etc.
Frame, saddle post and/or
suspension damaged
Contact an approved workshop
immediately.
Saddle post slips into the frame
or twists
Tightening torque too low Check and increase the clamp-
ing force See section 8.6.3,
Opening and closing the quick-
release axle on the saddle post
clamping and 8.6.5, Opening and
closing the screw-nut clamping
on saddle posts.
if the frame or saddle post
are made of carbon:
Assembly with grease or
without assembly paste for
carbon parts
• Cleaning of saddle post and
saddle tube with an appro-
priate detergent. See section
14.2, How to clean and care
for your bike.
• The saddle post and saddle
tube must be free of grease.
• For the removal and proper
installation of the sad-
dle post see section 13.2,
Dismantling and installing the
saddle post with saddle.
Saddle post diameter is too
small
Replacement of the saddle
post in a specialist workshop.
Improper suspension function Suspension not correctly
adjusted
Adjust correctly according to
the component user manual
supplied with the bike.
The suspension is blocked Release the blockage (see
section 8.2.1.2, Switching the
suspension on and off).
Improper suspension function
despite correct adjustment
Suspension damaged Contact an approved workshop
immediately.
The suspension fork cannot be
locked
Actuation mechanism broken Please contact your specialist
bicycle dealer.
Problem Possible causes Remedy