Product manual

Manual Configuring monitor functions |51
» The sender‟s and recipient‟s email address. For more information on how to configure
these parameters refer to the „Configuring the sender‟s and recipient‟s email address‟
section.
» The SMTP server through which the test email will be sent (i.e., the SMTP server to be
checked). For more information on how to configure these parameters, refer to the
„Configuring the SMTP Server details‟ section below.
» The POP3/IMAP server through which the test email will be delivered (i.e., the
POP3/IMAP server to be checked). For more information on how to configure these
parameters, refer to the „Configuring the POP3/IMAP Server details‟ section below.
» The frequency at which this check will verify if the test email was delivered to the
destination mailbox. This means that if you set the check email delivery value to 30
seconds, this check will access the destination mailbox two times per minute until the
email is found or until the (test) email delivery is timed out.
You cannot configure a „Check email delivery …„ value which is greater than the
specified timeout value.
» The test-email delivery timeout value. This is the time during which the check will verify
if the test email was delivered to the destination mailbox. In other words, this is the time
allocated for the test email to travel between the SMTP server and the destination
mailbox. If the email is not delivered to destination within the specified time, a timeout
occurs and the Email route check will fail.
» Optionally, GFI Network Server Monitor can delete the test email once the delivery is
confirmed. To automatically delete the test email, select the „Delete sent email once
delivery is confirmed‟ option at the bottom of the Email Route check parameters dialog.
The Email Route check is successful ONLY if the test email is present in the destination
mailbox. This means that on heavy-traffic or slow networks, you must configure enough
delay between the sending and the verification of delivery stages to allow enough time
for the test email to arrive to destination.
Make sure that the email client of the recipient (i.e., the person to whom you have
addressed the test email) is not open. Otherwise, the test email might be immediately
downloaded from the POP3/IMAP server to the client before the delivery verification
takes place, hence causing the check to fail. A separate mailbox which is used only by
GFI Network Server Monitor should be used.