Product manual

124| Global alerting options Manual
The number format of a recipient depends on the provider (when using SMSC). This
requires an amount of trial and error to find the right format; for example, if you live
in the UK (international dialing code: +44), you should try:
» 12345678
» 4412345678
» 004412345678
Format SMS/pager message
1. Right Click on the „Alerting Options‟ node and select „Properties‟.
2. Click on the „SMS‟ tab and then click on „FORMAT SMS MESSAGE‟.
Screenshot 117 - SMS/Pager Message Format Window
3. Make the necessary changes to the SMS message and click on „OK‟ to accept changes. For
more information on variables and message templates formatting, refer to the „Message
Template‟ section in this chapter.
7.10 Message templates
Alert messages templates can be customized by clicking on the „Format Message‟ button present
in the Email, Network, and SMS/Pager pages of the NSM Global Alerting options. Message
templates can be built up using text and variables. Variables are substituted each time a
message is sent out and must be enclosed within “%” (e.g. %DATE%) when specified in message
templates. The following are variables that can be included in message templates:
» %DATE% - date in mm/dd/yyyy format.
» %TIME% - time in hh:mm:ss format.
» %CHECK_NAME% - the display name of the check as seen in the configuration.
» %CHECK_FOLDER% - the name of the folder in which the specific check is located.
» %CHECK_TARGET% - the check's target computer name/IP; can be either the one set in
the check or the one inherited from the parent folder.