Product manual

Manual Global alerting options |117
2. The SMTP server configured in the properties of the Generic SMS service must be able to send
emails over the internet.
GFI Network Server Monitor cannot send SMS alerts through the Generic SMS service if
no Internet connection is available or when your Internet connection is down.
Configuring the Generic SMS service provider template
To configure the Generic SMS service:
1. Right click on the „Alerting Options‟ node and select „Properties‟.
2. Click on the „SMS‟ tab and from the SMS System dropdown, select „Generic SMS service
provider template.
3. Double click on the property which you want to configure (e.g., SMTP server) and specify the
relative parameters in the Edit Property dialog.
When configuring properties, always specify the details supplied to you by your SMS
gateway provider.
The Generic SMS service requires the following parameters:
» SMTP server – Specify the name of the SMTP server through which GFI Network Server
Monitor will send the email to the SMS gateway.
» SMTP port – Specify the SMTP port through which the transmission will take place. By
default this parameter is set to 25 (i.e., default SMTP port).
» From – Specify the account from where the email will be sent. You can specify the email
address configured in GFI Network Server Monitor for generic alerts.
» To – Specify the email address of your SMS gateway provider (i.e., the address where GFI
Network Server Monitor will send emails for conversion to SMS). This address is supplied
by the SMS gateway provider and must be formatted as follows:
<email>@<emailtosmsprovider.com>. E.g., [e-mail].
If you don‟t know the email address of your SMS Gateway, ask your SMS gateway
provider to provide this information.
» CC* - (Optional parameter) Specify the email address where you wish to forward copies of
the emails sent to the SMS gateway.
» Subject* - (Optional parameter) Specify the text which you want to include in the email‟s
subject field.
» Body line 1 – Specify the API ID which has been assigned to you by your SMS gateway
provider. This parameter is required by the SMS gateway for authentication purposes.
Format this parameter as follows: api_id:<API ID No>. E.g. api_id:124576.
If you don‟t know your API ID, ask your SMS gateway provider to supply you with this
information.
» Body line 2 - Specify your SMS gateway user-name (e.g., user:JasonM). Format this entry
as follows: user:<user name>.
If you don‟t know your SMS gateway user name, ask your SMS gateway provider to
supply you with this information.
» Body line 3 - Specify your SMS gateway password (e.g., password:abcde). Format this
entry as follows: password:<password text>.