Product manual

Manual Global alerting options |107
1. Right click on the „Alerting Options‟ node and select „Properties‟. The alerting properties will
open by default in the Email Alerts configuration dialog (i.e., Email tab).
2. Click on „Edit‟ and make the required configuration changes. For more details on mail server
configuration, refer to the „Adding a mail server‟ section in this chapter.
Formatting the email message
The alert message can contain manually inputted text (e.g., Alert by NSM), text from system
variables (e.g., %CHECK_RESULT%), or a combination of both (e.g., Alert Message from
%CHECK_NAME% check).
Screenshot 104 - Format Email Message
For more information on variables and message template formatting, please refer to
the „Message Template‟ section in this chapter.
To make changes in the email message:
1. Right click on the „Alerting Options‟ node and select „Properties‟. The alerting properties will
open by default in the Email Alerts configuration dialog (i.e., Email tab).
2. Click on „Format Email Message‟ and specify the following parameters:
» Subject – Specify the text to be included in the message‟s subject field. By default, the
subject field is set to include the contents of the %CHECK_NAME% variable (i.e., the
name of the monitoring check that triggered the alert).
» Message – Specify the contents of the message body. We recommend that in the message
body, you include details related to the event which triggered the alert. By default the
message body includes the following information:
%PRODUCTNAME% email alert – Product short name (i.e. GFI N.S.M.)
Date: %DATE% - The date when the alarm was triggered.
Time: %TIME% - The time when the alarm was triggered.
Check name: %CHECK_NAME% - The monitor check which triggered the alarm.
Target computer: %CHECK_TARGET% - The computer on which the event occurred.
Status: %CHECK_RESULT% - The current state of the monitor check which
triggered the event (E.g., Failed