manual

178 • Troubleshooting GFI Network Server Monitor
Ensure that you have registered your product on our website first, at
http://customers.gfi.com
.
We will answer your query within 24 hours or less, depending on your
time zone.
Request support via web chat
You may also request support via “LiveSupport (web chat)”. You can
contact the GFI support department using our LiveSupport service at
http://support.gfi.com/livesupport.asp
Ensure that you have registered your product on our website first, at
http://customers.gfi.com
Request support via phone
You can also contact GFI by phone for technical support. Please
check our support website for the correct numbers to call, depending
on where you are located, and for our opening times.
Support website:
http://support.gfi.com
Ensure that you have registered your product on our website first, at
http://customers.gfi.com
Web Forum
User to user support is available via the web forum. The forum can be
found at:
http://forums.gfi.com/
Build notifications
We strongly suggest that you subscribe to our build notifications list.
This way, you will be immediately notified about new product builds.
To subscribe to our build notifications, go to:
http://support.gfi.com