Installation instructions
GFI MailSecurity for Exchange/SMTP Quarantine 111
How to approve or delete quarantined emails from an email
client
When GFI MailSecurity quarantines an email, the administrator
receives an email containing an HTML Quarantine Action Form. The
form contains details related to the quarantined email including the
reason why it was blocked and any attachments that were included in
the email.
Screenshot 94 - HTML approval form
Through the HTML Quarantine Action Form, the administrator can
approve or delete the email mentioned in the form by clicking on
Approve or Delete accordingly. If the administrator approves the
quarantined email, GFI MailSecurity will forward the quarantined email
to the intended recipient and remove it from the Quarantine Store. In
addition, if the email was inbound, the recipient will receive an email
describing the status change of the quarantined email (i.e. approved
or deleted). This email is mostly required to inform the user when the
quarantined email is deleted.
Quarantined mail from the user point of view
The quarantining of mail is largely transparent to the mail user. For
both inbound and outbound mail, users will receive the quarantined
mail as soon as the administrator approves it.
If you select to notify the local user, via the notification options group
under the actions tab of a particular node, the local user will receive
an email to inform him that an email was quarantined as shown in the
following screenshot.