Product manual

GFI MailArchiver 5 Using GFI MailArchiver | 70
NOTE
WebMail Use report covers the following WebMail providers: Hotmail; Gmail; Yahoo!;
Live; AOL; Facebook; Yandex.ru; Seznam.cz; Gawab.com; Gmx.com; Mail.ru;
Hushmail.com; Rediff.com
For further information, refer to:
Generating MailInsights reports
Scheduling MailInsights reports
5.6.6 Email Responsiveness
The Email Responsiveness report shows how long it takes employees to reply to emails.
Screenshot 27: MailInsights Email Responsiveness
Filter the report using the following criteria:
OPTION DESCRIPTION
Scope Specify date range or use default setting (Last 7 days). You can only select dates in the last 6 months.
Report for Select Active Directory
®
user or group.
Include Specify number of results up to a maximum of 1000 recipients, default value is All.
Sort By Specify sorting method. Options are:
By name (default)
By responsiveness
Table 35: Email Responsiveness Report criteria