User's Manual

GFI FAXmaker for Exchange/SMTP Manual Installing the fax devices • 11
Installing the fax devices
Which fax devices to use with GFI FAXmaker?
Although GFI FAXmaker can use many fax devices, including
modems, we strongly recommend investing in a professional fax
server device such as a Brooktrout TR 114, TR 1034 or Trufax fax
board, an EICON DIVA PRO/SERVER ISDN fax card or an AVM B1
ISDN fax card.
These devices are far superior to a modem or multi-port modem in
terms of reliability and transmission speed. Modems can be unreliable,
requiring regular resets, and are frequently not compatible with all fax
machines, resulting in failed faxes. The chipset used is an important
factor; however, since modem manufacturers constantly change the
chipset it is difficult to recommend a particular model or brand. This is
a hardware issue and has nothing to do with the fax server software!
In terms of cost, a Brooktrout Trufax, EICON or AVM card is relatively
inexpensive: A 2-port card can be had for about $300-$500. The per
port cost is $150-$250 and is therefore only marginally more
expensive than using 2 modems. Depending on what card you
choose, you also get more fax features - for example, inbound routing
or faster 33.6 faxing. The slight increase in cost is easily justified in
terms of reliability and reduced administration!
For the most up to date list of supported fax devices, go to:
http://kbase.gfi.com/showarticle.asp?id=KBID001220
Installing an Eicon Diva Server ISDN Adapter
The Eicon Diva Server Adapter should be installed into the server as
per the installation instructions provided with the card. The list of
currently supported EICON cards is available from
http://kbase.gfi.com/showarticle.asp?id=KBID001220. The latest
drivers, Installation guides and support for the Eicon product range is
available from the Eicon website at
http://www.eicon.com.
, Current Eicon adapters are Universal PCI (3.3/5 volts), however
always check the technical details of the adapter to make sure the
adapter is suitable for the server hardware.
GFI FAXmaker uses CAPI (Common ISDN Application Programming
Interface – www.capi.org) to interface with supported EICON (&AVM)
ISDN cards. CAPI support is provided by installing the Eicon Diva
Server software and drivers.