Quick Start 1 PTCRB
Appearance Installation Remove the hot spot back cover by lifting the notch on the corner of the device. If the battery is present, remove it. 2 Insert the Nano SIM card Replace the hotspot cover.
Network connection • You can view the current SSID (Wi-Fi network name) and Wi-Fi network key on the screen. • We strongly recommend that you change the default SSID and Wi-Fi network key to keep your data secure.
Getcom.AI GT500AF Mobile Hotspot Explain Support Thank you for purchasing this Getcom.AI product. You can visit www.getcomai.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official Getcom.AI support resources. Trademarks © Getcom.AI the Getcom.AI Logo are trademarks of Getcom.AI. Any non-Getcom.AI trademarks are used for reference purposes only.
Know Your Device Your mobile hotspot enables you to create a Wi-Fi access point in any location with cellular network coverage. Use a Wi-Fi access point to connect your laptop and other Wi-Fi capable devices to your service provider’s mobile broadband network and connect to the Internet. Power Key Use the Power key to wake the hotspot and to power the device on and off. Table 1. Power key usage Desired Result Turn on the hotspot. Turn on the hotspot. Press and hold the Power key for three seconds.
LCD Screen Elements Connect your computer or other device to your Wi-Fi network: • Make sure that Wi-Fi is enabled on your device and search for available Wi-Fi networks. • Select the Wi-Fi name displayed on the hotspot LCD screen and connect to it. • When prompted, enter your Wi-Fi password as it displays on the hotspot touch screen.
Personalise the Hotspot To log in as an administrator: You can personalise the hotspot and change its settings using the following methods: Web page. Use the hotspot web page to make more detailed settings changes than the basic settings changes offered on the touch screen. Use a Wi-Fi-enabled device to connect to the hotspot and then use a browser to display the hotspot web page (http://192.168.100.1/). Log in as an administrator to make changes. The default administrator login password is admin.
Recharge the Battery The battery comes partially charged. You can recharge the battery from a wall socket or from the USB port on your computer. Recharging from a wall socket is faster than recharging from a USB port. To recharge the battery from a wall socket: Attach one end of the USB-C cable to the connector on the right on the mobile hotspot and attach the other end to the wall charger (included). Plug the wall charger into a wall socket.
Frequently Asked Questions This chapter provides answers for difficulties you might experience with your hotspot.
Why isn’t my battery charging? If you are in a low-coverage area, are transferring a lot of data, or left the hotspot in a hot location, the internal temperature of the hotspot can rise above 45°C. In these conditions, the battery cannot be charged due to safety limits with lithium-ion battery technology. Check to ensure that the USB cable and the AC wall charger are connected securely and are working correctly.
Limited Warranty Getcom.AI provides a one year warranty service after purchase of this product. Within this year when the product stops working because of design defects, the product will be repaired or replaced. (replacement of the product is sole to the decision of Getcom.AI and only when the product is not physically damaged).
This documentation was supplied to serve as a user guide exclusively for Getcom.AI devices and contains no clarification with regard to hardware- or software configurations of the products described within this document. The availability of specific products or expansions may vary depending on your location. For additional information, please refer to your nearest Getcom.AI dealer or at www.getcomai.
FCC Regulations: FCC Regulations: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. ● This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
