F110 USER MANUAL Rugged Mobile Computing Solutions
Oct. 2013 TRADEMARKS All brand and product names are trademarks or registered trademarks of their respective companies.
NOTE The information in this manual is subject to change without notice. For the latest version of the manual, please visit the Getac website at www.getac.com.
Table of Contents Chapter 1 Getting Started ..................................................................... 1-1 Getting the Tablet PC Running ...................................... 1-2 Unpacking .............................................................. 1-2 Installing the SIM Card (Optional) and Battery Packs .... 1-3 Connecting to AC Power ........................................... 1-5 Using the Tether ..................................................... 1-6 Turning On and Off the Tablet PC ..
Turning On/Off the WWAN Radio ............................. 2-10 Setting up a WWAN Connection ................................ 2-11 Chapter 3 Managing Power ................................................................... 3-1 AC Adapter................................................................ 3-2 Battery Pack .............................................................. 3-3 Charging the Battery Pack ......................................... 3-3 Initializing the Battery Pack .....................
Chapter 7 Caring for the Tablet PC ....................................................... 7-1 Protecting the Tablet PC .............................................. 7-2 Using an Anti-Virus Strategy ...................................... 7-2 Using the Cable Lock ............................................... 7-2 Taking Care of the Tablet PC ....................................... 7-3 Location Guidelines................................................... 7-3 General Guidelines ............................
Class B Regulations ................................................ ANSI Warning ........................................................ Safety Notices ........................................................ On the Use of the RF Device ..................................... USA and Canada Safety Requirements and Notices ....... European Union CE Marking and Compliance Notices .....
Chapter 1 Getting Started Congratulations on purchasing this rugged Tablet PC. This chapter first tells you step by step how to get the Tablet PC up and running. Then, you will find a section briefly introducing the external components of the Tablet PC.
Getting the Tablet PC Running Unpacking After unpacking the shipping carton, you should find these standard items: Tablet PC Accessories: AC adapter AC power cord Stylus or digitizer pen Tether AG/AR (anti-glare/anti-reflection) film, which is already attached to the screen Screen cleaning cloth Driver disc Document(s) Inspect all the items. If any item is damaged or missing, notify your dealer immediately.
Insttalling th he SIM Card C (Optional) aand Battery Pac cks 1. Locate the baattery cover. Slide the tw wo small lockks outward to t the unlockked position ( ) () to open the t ) () andd then releasse the latch ( battery cover. 2. Select S models only: With W the SIM card’s chip side facing up and the beveled corrner pointing to th he slot, insert the card all the way into the slott. NOTE E: To remov ve the SIM card, c just t push in th he SIM card to pop-out and remove th he card.
3. Note N the orienntation of the battery packk. Hold the bbattery pack at a an angle and a in nsert its small tabs to thee corresponding notches in the batterry compartme ent. Then, T lift the yellow protection sheet in the batteryy compartmen nt and plug the t battery connecctor. Battery 1 Battery 2 4. Proceed P with the other baattery pack. 5. Hold H the batteery cover at an angle and insert thee cover’s sm mall tabs to the t corresponding notches on the Tablet PC; P then closse the cover.
Con nnecting g to AC Power It is suggested thhat you use AC power when w startingg up the Tab blet PC for the t very first time. 1. Plug P the DC cord of the AC A adapter to the power connector off the Tablet PC (). 2. Plug P the femaale end of thhe AC powerr cord to thee AC adapter and the male end to an eleectrical outlett (). 3. Power P is beinng supplied frrom the electrical outlet tto the AC ad dapter and onto your Tablet P PC. Now, yoou are ready to turn on the Tablet PC.
CAUTION: Use only the AC adapter included with your Tablet PC. Using other AC adapters may damage the Tablet PC. NOTE: When the AC adapter is connected, it also charges the battery pack. For information on using battery power, see Chapter 3. Using the Tether A tether is provided for attaching the stylus to your Tablet PC. 1. Insert one of the tether’s loop ends through the hole of the stylus (as indicated by below).
Turning On and Off the Tablet PC Turning On Press the power button ( ). The Windows operating system should start. Turning Off When you finish a working session, you can stop the system by turning off the power or leaving it in Sleep or Hibernation mode: To... Power off (Shutdown) Do this... Windows 8 Windows 7 1. Open the Charms Bar of Windows Use the Windows Start menu 8 by swiping in from the right side in the lower left and follow the shutdown procedure. of the screen. 2.
To... Do this... Windows 8 that pops up. Windows 7 Sleep Press the power button* or use the Press the power button* or Power menu to put the Tablet PC use the Windows Start menu in Sleep mode. to put the Tablet PC in Sleep mode. Hibernate By default, this option is not shown Use the Windows Start menu in the Power menu. If you want to to put the Tablet PC in use the feature, set up according in Hibernation mode. Windows Control Panel. * “Sleep” is the default setting of the power button.
Taking a Look at the Tablet PC NOTE: Depending on the model you purchased, the appearance of your Tablet PC may not be exactly the same as those shown in this manual. CAUTION: You need to open the protective covers to access the connectors. When not using a connector, make sure to close the cover completely for water- and dust-proof integrity. (Engage the locking mechanism if existing.) Front Components Ref Component Description See Also P.
Ref Component Description of the display backlight. See Also Indicators Power Lights blue when the power is on. Blinks blue when the system is in Sleep mode. Battery Charge Lights green when the battery is fully charged. P. 3-3 Lights amber when the battery is being charged. Blinks red (once per second) when the battery’s P. 3-5 capacity is below 10%. Blinks red rapidly (once per 0.5 second) when there is a thermal protection problem. Ask for repair service in case this happens.
Ref Component P1 Button Up/Down Button Description See Also Switches on or off Function Lock (FL), which changes the Extra, Up, and Down buttons to an alternative function. When FL is on, the icon appears on Windows taskbar. When pressed longer: Serves as the Ctrl+Alt+Del keyboard keys. P. 8-10 Provides a keyboard key function for specific occasions. P. A-2 increases the sound volume. decreases the sound volume. When Function Lock is on: increases the LCD brightness.
Rear Components Ref Component Description See Also Tether Hole Stylus can be tethered to this hole. Stylus/ Digitizer pen Serves as the input device by tapping on the P. 2-2 touchscreen to make selections and enter information. Battery Pack Cover Inside are two battery packs. P. 3-3 Inside is the SIM card slot (optional). P. 1-3 Camera Indicator (optional) Lights up when the camera lens beside it is in use. Flash (optional) Provides extra light when taking pictures.
PC. Ref Component Description See Also Select models have one of the below components. Smart Card Reader Accepts a smart card for additional security feature. P. 4-6 RFID Reader Scans and reads RFID (Radio-frequency identification) tags. P. 6-6 Left-Side Components Ref Component Combo Audio Connector Description See Also Connects a set of headphones or external speakers with amplifier P. 4-3 Supports a headset microphone with 4-pole TRRS 3.5mm jack.
Top Components Ref Component Description See Also None Or can be one of the below components depending on your model: Serial Port Connects a serial device. P. 4-5 MicroSD Card Slot Accepts a microSD card for removable storage P. 4-8 (inside the cover) media. RJ-45 Connector Connects the LAN cable. (inside the cover) 1-14 P. 2-6 USB 2.0 Port (inside the cover) Connects a USB device, such as a USB flash P. 4-2 disk, printer, digital camera, joystick, and more.
Bottom Components Ref Component Description See Also Power Connector Connects the AC adapter. Antenna Passthrough (optional) Connects to the docking station for using external WWAN/GPS/WLAN antenna. Docking Connector Connects to the docking station (available as an option). Kensington Lock Locks the Tablet PC to a stationary object for P. 7-2 security. P.
Chapter 2 Operating Your Tablet PC This chapter provides information about the use of the Tablet PC. If you are new to Tablet PCs, reading this chapter will help you learn the operating basics. If you are already a computer user, you may choose to read only the parts containing information unique to your Tablet PC. CAUTION: Do not expose your skin to the Tablet PC when operating it in a very hot or cold environment. The Tablet PC can get uncomfortably warm when you use it in high temperatures.
Navigating on the Screen The screen of your Tablet PC is touch-sensitive. You can control the location of the cursor/pointer on the screen using the included stylus or your finger to communicate with the Tablet PC. CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the touchscreen. Doing so may damage the touchscreen surface. Use the included stylus or your finger. NOTE: An AG/AR film has been attached to the screen before shipment.
Equivalent Mouse Function Term/Action Tap: Touch the screen once. Click/Point Double-tap: Touch the screen twice rapidly. Double-click Tap and hold: Tap and hold until a popup menu appears. Right-click Drag: Hold the stylus (or finger) on the screen and drag across Drag the screen until reaching your destination. Using Multi-touch Gestures You can interact with your Tablet PC by placing two fingers on the screen.
Gestures ( Actions = finger down; = finger up) Rotate or Move two fingers in opposing directions. -orUse one finger to pivot around another. Press and Tap Descriptions Use rotating to move a picture or other item on the screen in a circular direction (clockwise or counterclockwise). The gesture works in applications that support the specific gesture. Use press and tap to access the shortcut menu. Press on target and tap using a second finger.
Gestures Flicks ( Actions = finger down; = finger up) Descriptions Flick left or right to navigate back and forward in a browser and other applications. The gesture works in most applications Make quick drag gestures in the desired that support back and direction. forward. Using the Dual Mode Display (Optional) Dual mode display (if your model has the feature) incorporates both touchscreen and digitizer functions. The display is set to Touchscreen mode by default.
Using the Network Features Using the LAN (Optional) To connect the network cable to the LAN module (if your model has the feature), connect one end of the LAN cable to the RJ-45 connector on the Tablet PC and the other end to the network hub. Using the Wireless LAN The WLAN module of your Tablet PC supports IEEE 802.11a/b/g/n/ac. Turning On/Off the WLAN Radio To turn on the WLAN radio: 1. Make sure that the Airplane mode is switched off. You can control the Airplane mode using one of the below methods.
For Windows 7: Use either Windows Mobility Center or Getac Quick Bar. To open Getac Quick Bar, tap and hold the Getac Utility icon on Windows taskbar and select Quick Bar. Tap the WLAN button in the Quick Bar (an X over the button means the radio is currently off). To turn off the WLAN radio: You can turn off the WLAN radio the same way you turn it on. If you want to quickly turn off all wireless radio, simply switch on Airplane mode. Connecting to a WLAN Network 1.
Using the BT Feature The BT 4.0 technology allows short-range (about 50 meters) wireless communications between devices without requiring a cable connection. Data can be transmitted through walls, pockets and briefcases as long as two devices are within range. Turning On/Off the BT Radio To turn on the BT radio: 1. Make sure that the Airplane mode is switched off. You can control the Airplane mode using one of the below methods. Use the Airplane Mode button in the OSD Control Panel.
To turn off the BT radio: You can turn off the BT radio the same way you turn it on. If you want to quickly turn off all wireless radio, simply switch on Airplane mode. Connecting to another BT Device 1. Make sure that the BT function is enabled (as described above). 2. Make sure that the target BT device is turned on, discoverable and within close range. (See the documentation that came with the BT device.) 3. For Windows 8: Open the Charms Bar of Windows. Tap Settings Change PC Settings Devices.
Using the WWAN Feature (Optional) A WWAN (Wireless Wide Area Network) uses mobile telecommunication cellular network technologies to transfer data. The WWAN module of your Tablet PC supports 3G and 4G LTE. NOTE: Your model only supports data transmission. Voice transmission is not supported. For instructions on installing the SIM card, see “ I nstalling the SIM Card (Optional) and Battery Packs ” in Chapter 1. Turning On/Off the WWAN Radio To turn on the WWAN radio: 1.
To turrn off the WW WAN radio: You can c turn off the WWAN radio the sa ame way yo u turn it on. If you u want to quuickly turn offf all wireless radio, simpl y switch on Airplane mod de. Settting up a WWAN N Connec ction 1. Make M sure that the SIM card c is inserted and the WWAN funcction is enabled (as describedd above). 2. Start S the WW WAN utility sooftware (AirC Card Watcherr). The scre een as below w appears. 3. You Y can use the WWAN uttility software to configure aand use WWA AN connection ns.
Chapter 3 Managing Power Your Tablet PC operates either on external AC power or on internal battery power. This chapter tells you how you can effectively manage power. To maintain optimal battery performance, it is important that you use the battery in the proper way.
AC Adapter CAUTION: The AC adapter is designed for use with your Tablet PC only. Connecting the AC adapter to another device can damage the adapter. The AC power cord supplied with your Tablet PC is for use in the country where you purchased your Tablet PC. If you plan to go overseas with the Tablet PC, consult your dealer for the appropriate power cord. When you disconnect the AC adapter, disconnect from the electrical outlet first and then from the Tablet PC.
Battery Pack Your Tablet PC has two battery packs. The battery pack is the internal power source for the Tablet PC. It is rechargeable using the AC adapter. NOTE: Care and maintenance information for the battery is provided in the “ Battery Pack Guidelines ” section in Chapter 7. Charging the Battery Pack NOTE: Charging will not start if the battery’s temperature is outside the allowed range, which is between 0 C (32 F) and 50 C (122 F).
Initializing the Battery Pack You need to initialize a new battery pack before using it for the first time or when the actual operating time of a battery pack is much less than expected. Initializing is the process of fully charging, discharging, and then charging. It can take several hours. A software tool called “Gauge Reset” is provided for the purpose. Use the G-Manager program and select the Battery tab to find the tool.
Switch The value of the corresponding green segment indicates the relative percentage of the battery charge. The battery pack is fully discharged when you see no segment glowing green. Battery Low Signals and Actions The battery icon Battery Icon changes appearance to display the current state of the battery. Battery Level Description Discharging The icon shows the charge remaining in 10-percent increments until the charge reaches the low-battery level.
Replacing the Battery Pack CAUTION: There is danger of explosion if the battery is incorrectly replaced. Replace the battery only with the Tablet PC manufacturer’s battery packs. Discard used batteries according to the dealer’s instructions. Do not attempt to disassemble the battery pack. NOTE: You can hot swap one battery pack while the other one is supplying the power. To replace the battery pack, follow these steps: 1. Locate the battery cover.
Batteryy 1 Ribbon strip Ribbon strip Batteryy 2 3. Fit F another baattery pack into place. Note N the orie ntation of the battery pack. Hold H the batteery pack at an angle and insert its smaall tabs to the corresponding notches in thee battery com mpartment. Th hen, lift the yyellow protectiion sheet in the t battery compaartment and plug the batttery connectoor. 4.
Power-Saving Tips Aside from enabling your Tablet PC’s power saving mode, you can do your part to maximize the battery’s operating time by following these suggestions. Do not disable Power Management. Decrease the LCD brightness to the lowest comfortable level. Shorten the length of time before Windows turn off the display. When not using a connected device, disconnect it. Turn off the wireless radio if you are not using the wireless module (such as WLAN, BT, or WWAN).
Chapter 4 Expanding Your Tablet PC You can expand the capabilities of your Tablet PC by connecting other peripheral devices. When using a device, be sure to read the instructions accompanying the device together with the relevant section in this chapter.
Connecting a USB Device Your Tablet PC has a USB 3.0 port for connecting USB devices, such as a digital camera, scanner, printer, modem, and mouse. USB 3.0 supports a transfer rate up to 5 Gbit/s. To unlock the left-side cover: Select models have a second USB port, which supports USB 2.0 (transfer rate is 480 MB/s).
Connecting an Audio Device For higher audio quality, you can send sound through an external audio device. The audio combo connector is the “4-pole TRRS 3.5mm” type (Apple iPhone Recessed) so you can connect a compatible headset microphone. To unlock the left-side cover: 目前無法顯示此圖像。 SAFETY WARNING: To prevent possible hearing damage, do not listen at high volume levels for long periods.
Connecting an HDMI Display Monitor If you want the benefits of a larger display screen with higher resolution, you can connect an external display monitor to your Tablet PC. Your Tablet PC supports an HDMI connector. HDMI (High-Definition Multimedia Interface) is an audio/video interface that transmits uncompressed digital data and therefore delivers true HD quality. To unlock the left-side cover: To switch the display output, use Windows Control Panel or OSD Control Panel.
Connecting a Serial Device (Optional) If your model has the RS232 serial port, you can connect a serial device such as a serial mouse or serial communication device.
Using Sm mart Ca ards (O Optionaal) If you ur model hass the smart card reader,, you can usse smart carrds. With an embeddedd microcontroller, smart ca ards have thee unique abilitty to store larrge (e.g., encryp ption and mutual amounts of data, ccarry out their own on-carrd functions ( i with w a smart card reader. authentication), aand interact intelligently nsert a smartt card: To in 1. Locate the sm mart card reaader. Open the cover. 2.
4. Close the cover.
Using MiicroSD Cardss (Optioonal) If your model has tthe microSD card c reader, you y can use microSD card ds for removable ge media. storag To in nsert a microoSD card: 1. Locate the microSD card reader. Ope en the cover . 2. Align A the cardd with its coonnector pointing to the sslot and the connector side fa acing back. Slide the card into the slot s until it rreaches the end. 3. Windows W will detect the card c and asssign it a drivve name. 4. Close C the covver. To re emove a miccroSD card: 1.
Chapter 5 Using BIOS Setup BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output System) settings of the Tablet PC. BIOS is a layer of software, called firmware, that translates instructions from other layers of software into instructions that the Tablet PC hardware can understand. The BIOS settings are needed by your Tablet PC to identify the types of installed devices and establish special features. This chapter tells you how to use the BIOS Setup Utility.
When and How to Use You need to run BIOS Setup Utility when: You see an error message on the screen requesting you to run BIOS Setup Utility. You want to restore the factory default BIOS settings. You want to modify some specific settings according to the hardware. You want to modify some specific settings to optimize the system performance. To run BIOS Setup Utility: For Windows 8 models: Open the Charms Bar of Windows. Tap Settings Change PC Settings General.
Menu Descriptions Information Menu The Information menu contains the basic configuration information of the system. There are no user-definable items in this menu. NOTE: The “ A sset Tag ” information appears when you have entered the asset number for this Tablet PC using the asset management program. The program is provided in the Asset tag folder of the Driver disc. Main Menu The Main menu contains the various system settings. System Date sets the system date. System Time sets the system time.
Advanced Menu The Advanced menu contains the advanced settings. Wake Up Capability USB Wake-Up From S3 allow a USB device activity to wake up the system from S3 (Sleep) state. (This feature works for Windows 7 only.) AC Initiation sets if connecting AC power will automatically start or resume the system. AMT Configuration Intel(R) AMT enables or disables Intel® Active Management Technology BIOS extension execution. AMT allows the system administrator to access an AMT featured computer remotely.
Security Menu The Security menu contains the security settings, which safeguard your system against unauthorized use. NOTE: You can set the user password only when the supervisor password has been set. If both the supervisor and user passwords are set, you can enter any of them for starting up the system and/or entering BIOS Setup. However, the user password only allows you to view/change the settings of certain items. A password setting is applied right after it is confirmed.
is specifically designed to enhance platform security by providing a protected space for key operations and other security critical tasks. Current TPM State shows the current TPM state. TPM Action allows you to select between No Change, Clear, Enable and Activate, and Disable and Deactivate. Intel Trusted Execution Technology enables utilization of additional hardware capabilities provided by Intel® Trusted Execution Technology.
Chapter 6 Using Getac Software Getac software includes application programs for specific computer components and utility programs for overall management. This chapter briefly describes the programs.
OSD Control Panel The OSD (On Screen Display) Control Panel provides a user-friendly interface for you to quickly activate or operate certain functions on your Tablet PC with a simple tap of the screen. To open the OSD Control Panel, start the program named OSDC. If you have a Windows 7 model, you can also press the Windows Logo button on your computer to open it. The following screen appears. Help For detailed information on the program, see the program’s online help.
G-Manager G-Manager is a unified user interface utility that allows you to view, manage, or configure your computer features. With G-Manager, you can perform all or some of the tasks listed below. View system information. Check the battery status and configure the battery. Configure ECO modes (or called power profiles). View light sensor information (select models only). Set if your system will switch to the external antenna when connected to the docking station (select models only).
Help For detailed d inform mation on thhe program, see the proggram’s online e help.
Ge etac Caamera (Optio onal) Getacc Camera is a geo-tagging camera program, whhich allows you to stamp geogrraphical inform mation on photos as wate ermarks and eembed such information into JPEG G files as EX XIF 2.2 metaadata. NOTE E: Getac G Came era works with Virt tual-GPS (a separat te applicatio a on program m). Before B sta arting Getac Camera, , close an ny other pr rogram that uses u the c camera; otherwise, Getac G Came era can on nly provid de limited l fu unctions. Start Getac Camerra.
Getac Smart Tag (Optional) If your model has the RFID reader/writer module, you can use Getac Smart Tag to read UID numbers from RFID tags (14443-A, 14443-B, and 15693 types). Start Getac Smart Tag. The Getac Smart Tag floating button appears and is always on top of the screen. Tap the floating button to start scanning. While scanning is in progress, the button’s color is orange. Idle Scanning To configure the program, open the options menu by tapping and holding the floating button.
Using the Barcode Reader (Optional) NOTE: For enhanced applications and customization of the module, contact your authorized Getac dealer. If your model has the barcode reader module, you can read barcodes of the following types: Code 39 Code 128 EAN/JAN/UPC GS1 Databar Interleaved 2 of 5 PDF417 QR Code Data Matrix OCR To read barcodes: 1. Start your processing software and open a new or existing file.
Trigger button NOTE: If the code being scanned is highly reflective (e.g., laminated), it may be necessary to tilt the code +5° to prevent unwanted reflection. 3. Upon a successful scan, the system beeps and the scan beam turns off. The decoded barcode data will be entered into your processing software.
Chapter 7 Caring for the Tablet PC Taking good care of your Tablet PC will ensure a trouble-free operation and reduce the risk of damage to your Tablet PC. This chapter gives you guidelines covering areas such as protecting, storing, cleaning, and traveling.
Protecting the Tablet PC To safeguard the integrity of your Tablet PC data as well as the Tablet PC itself, you can protect the Tablet PC in several ways as described in this section. Using an Anti-Virus Strategy You can install a virus-detecting program to monitor potential viruses that could damage your files. Using the Cable Lock You can use a Kensington-type cable lock to protect your Tablet PC against theft. The cable lock is available in computer stores.
Taking Care of the Tablet PC Location Guidelines For optimal performance, use the Tablet PC where the recommended temperature is between 0 C (32 F) and 55 C (131 F). Actual operating temperature depends on product specifications. Avoid placing the Tablet PC in a location subject to high humidity, extreme temperatures, mechanical vibration, direct sunlight, or heavy dust. Using in extreme environments for long periods can result in product deterioration and a shortened product life.
General Guidelines Do not expose your skin to the Tablet PC when operating it in a very hot or cold environment. Do not place heavy objects on top of the Tablet PC as this may damage the display. The screen surface is easily scratched. Avoid touching it with a sharp object such as a pen or pencil. LCD image sticking occurs when a fixed pattern is displayed on the screen for a prolonged period of time. You can avoid the problem by limiting the amount of static content on the display.
Battery Pack Guidelines Recharge the battery pack when it is nearly discharged. When recharging, make sure that the battery pack is fully charged. Doing so may avoid harm to the battery pack.
– avoid touching the battery pack terminals or damage may occur, thereby causing improper operation to it or the Tablet PC. The Tablet PC’s input voltage and surrounding temperature will directly affect the battery pack’s charge and discharge time: – charging time will be prolonged when the Tablet PC is turned on. To shorten the charging time, it is recommended that you place the Tablet PC in Sleep or hibernation mode. – a low temperature will prolong the charging time as well as hasten the discharge time.
Using the touchscreen during low temperature (less than 5 oC) may cause a slower response time, this is normal. A normal response time may be restored upon returning to room temperature. When there is noticeable discrepancy in the operation of the touchscreen function (wrong location on intended operation or improper display resolution), refer to the Windows online Help for instructions on recalibrating the touchscreen display.
When Traveling Before traveling with your Tablet PC, make a backup of your hard disk data into flash disks or other storage devices. As an added precaution, bring along an extra copy of your important data. Make sure that the battery pack is fully charged. Make sure that the Tablet PC is turned off. Disconnect the AC adapter from the Tablet PC and take it with you. Use the AC adapter as the power source and as a battery-charger. Hand-carry the Tablet PC. Do not check it in as luggage.
Chapter 8 Troubleshooting Tablet PC problems can be caused by hardware, software, or both. When you encounter any problem, it might be a typical problem that can easily be solved. This chapter tells you what actions to take when solving common Tablet PC problems.
Preliminary Checklist Here are helpful hints to follow before you take further actions when you encounter any problem: Try to isolate which part of the Tablet PC is causing the problem. Make sure that you turn on all peripheral devices before turning on the Tablet PC. If an external device has a problem, make sure that the cable connections are correct and secure. Make sure that the configuration information is properly set in the BIOS Setup program.
Solving Common Problems Battery Problems The battery does not charge (Battery Charge indicator does not light amber). Make sure that the AC adapter is properly connected. Make sure that the battery is not too hot or cold. Allow time for the battery pack to return to room temperature. If the battery doesn't charge after it has been stored in very low temperatures, try disconnecting and reconnecting the AC adapter to solve the problem. Make sure that the battery pack is installed correctly.
Make sure that the other device is not in “Hidden” mode. Make sure that both devices are compatible. Display Problems Nothing appears on the screen. During operation, the screen may automatically turn off as a result of power management. Press any key to see if the screen comes back. The brightness level might be too low. Increase the brightness. The characters on the screen are dim. Adjust the brightness and/or contrast. The display brightness cannot be increased.
Make sure if any device driver needs to be installed. (Refer to the documentation that came with the device.) Make sure if the device needs any jumper or switch settings. (Refer to the documentation that came with the device.) Check the cables or power cords for correct connections. For an external device that has its own power switch, make sure that the power is turned on. Power Management Problems The Tablet PC does not enter Sleep or Hibernation mode automatically.
Sensor Problems (for Windows 8 Models Only) The built-in digital compass doesn’t seem to be accurate. Rotating the display can affect the accuracy of the digital compass. This is normal, not a malfunction. The sensors for the compass require periodic recalibration. Follow this method to recalibrate the sensors: 1. 2. 3. 4. 8-6 Make sure you are far away from any large metal objects or magnetic fields. Start an application that utilizes the digital compass.
Software Problems An application program does not work correctly. Make sure that the software is correctly installed. If an error message appears on the screen, consult the software program’s documentation for further information. If you are sure the operation has stop, reset the Tablet PC. (See “Resetting the Tablet PC” later in this chapter.) Sound Problems No sound is produced. Make sure that the volume control is not set too low. Increase the volume.
When you turn on the Tablet PC, it stops after POST. Reset your Tablet PC. (See “Resetting the Tablet PC” later in this chapter.) Wireless LAN Problems I cannot use the wireless LAN feature. Make sure that the wireless LAN feature is turned on. Transmission quality is poor. Your Tablet PC may be in an out-of-range situation. Move your Tablet PC closer to the Access Point or another wireless LAN device it is associated with.
I cannot communicate with the computer in the network when Infrastructure mode is configured. Make sure that the Access Point your Tablet PC is associated with is powered on and all the LEDs are working properly. If the operating radio channel is in poor quality, change the Access Point and all the wireless station(s) within the BSSID to another radio channel. Your Tablet PC may be in an out-of-range situation. Move your Tablet PC closer to the Access Point it is associated with.
Resetting the Tablet PC You may have to reset (reboot) your Tablet PC on some occasions when an error occurs and the program you are using hangs up. If you are sure the operation has stopped and you cannot use the “restart” function of the operating system, reset the Tablet PC. Reset the Tablet PC by any one of these methods: Press and hold the P1 button for more than 2 seconds. This opens the Ctrl-Alt-Del screen where you can select actions including Restart.
System Recovery System Restore, Refresh, or Reset (for Windows 8 Models) If you're having problems with your Windows 8 computer, you can try to restore, refresh, or reset it. To restore your computer to an earlier point in time: 1. Enter Recovery in the search box. 2. Tap Settings, and then tap Recovery. 3. Tap Open System Restore. To refresh your computer without affecting your files: 1. Open the Charms Bar of Windows. 2. Tap Settings Change PC Settings General. 3.
System Recovery (a Tool for Windows 7 Models) Use System Recovery when: The Windows 7 operating system does not start at all. You want to restore the system to the factory state. WARNING: Using this feature will reinstall Windows to your system and configure it to the system’s factory default settings. All data on the hard disk drive will be lost. Make sure that power is not interrupted during the recovery process. An unsuccessful recovery may result in Windows startup problems.
3. In the screen that appears, select Recovery to start the recovery process. 4. The progress bar shows the percentage completed. When it reaches 100%, the system turns off. 5. Turn on the Tablet PC. The Windows setup wizard starts. Follow the onscreen prompts to continue. 6. When the system restarts, the installer screen appears. The installer will perform system hardware detection and driver installation. 7. When completed, the system restarts and displays Windows desktop.
8-14 Troubleshooting
Appendix A Specifications NOTE: Specifications are subject to change without any prior notice. Parts Specifications CPU Haswell Intel® Core™ i3/i5/i7 processor BIOS Phoenix, Flash EEPROM, supporting UEFI, NIST, ACPI, and TPM RAM 4GB/8GB DDR3L 1600MHz SO-DIMM Video Audio Controller UMA - Intel® GT2 Display Panel 11.6-inch (16:9) TFT LCD, HD 1366x768 or FHD 1920x1080, sunlight readable, 800 Nits maximum brightness Features Azalia, High Definition audio Speaker 1.
Parts Specifications One of the blow at the rear : Smart card reader / RFID reader LAN (option) 10/100/1000 Mbps Ethernet Wireless LAN + BT IEEE 802.11ac, compatible with 802.11a/b/g/n, BT 4.0 + EDR GPS (option) NMEA0183 WWAN (option) 3G/4G LTE Camera (option) Front: HD Rear: 5M pixel, autofocus, LED, video capture Security Kensington lock TPM 1.
Button Function Tab Up Down Specifications A-3
Appendix B Regulatory Information This appendix provides regulatory statements and safety notices on your Tablet PC. NOTE: Marking labels located on the exterior of your Tablet PC indicate the regulations that your model complies with. Please check the marking labels and refer to the corresponding statements in this appendix. Some notices apply to specific models only.
On the Use of the System Class B Regulations USA Federal Communications Commission Radio Frequency Interference Statement NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Canada Canadian Department of Communications Radio Interference Regulations Class B Compliance Notice This Class B digital apparatus meets all requirements of the Canada Interference-Causing equipment regulations. Cet appareil numérique de Classe B respecte toutes les exigences du Règlement Canadien sur le matériel brouileur.
Safety Notices About the Battery Caution Texts Concerning Lithium Batteries DANISH ADVARSEL! Lithiumbatteri – Eksplosionsfare ved fejlagtig håndtering. Udskiftning må kun ske med batteri af samme fabrikat og type. Levér det brugte batteri tilbage til leverandøren. NORWEGIAN ADVARSEL: Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme batteritype eller en tilsvarende type anbefalt av apparatfabrikanten. Brukte batterier kasseres i henhold til fabrikantens instruksjoner.
FRENCH ATTENTION: II y a danger d’explosion s’il y a remplacement incorrect de la batterie. Remplacer uniquement avec une batterie du même type ou d’un type équivalent recommandé par le constructeur. Mettre au rebut les batteries usagées conformément aux instructions du fabricant. Attention (for USA Users) The product that you have purchased contains a rechargeable battery. The battery is recyclable.
B-6 Regulatory Information
On the Use of the RF Device USA and Canada Safety Requirements and Notices IMPORTANT NOTE: To comply with FCC RF exposure compliance requirements, the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. Radio Frequency Interference Requirements and SAR This device meets the government’s requirements for exposure to radio waves.
instruction manual and operated in a commercial environment. However, there is no guarantee that interference will not occur in a particular commercial installation, or if operated in a residential area. If harmful interference with radio or television reception occurs when the device is turned on, the user must correct the situation at the user’s own expense. The user is encouraged to try one or more of the following corrective measures: Reorient or relocate the receiving antenna.
European Union CE Marking and Compliance Notices Statements of Compliance English This product follows the provisions of the European Directive 1999/5/EC. Danish Dette produkt er i overensstemmelse med det europæiske direktiv 1999/5/EC. Dutch Dit product is in navolging van de bepalingen van Europees Directief 1999/5/EC. Finnish Tämä tuote noudattaa EU-direktiivin 1999/5/EC määräyksiä. French Ce produit est conforme aux exigences de la Directive Européenne 1999/5/EC.
Spanish Este producto cumple con las normas del Directivo Europeo 1999/5/EC. Swedish Denna produkt har tillverkats i enlighet med EG-direktiv 1999/5/EC. Restrictions This device is restricted to indoor use when operating in the 5150 to 5350 MHz frequency range.
