User's Manual

Troubleshooting 8-6
z Make sure if any device driver needs to be installed. (Refer to the
documentation that came with the device.)
z Make sure if the device needs any jumper or switch settings. (Refer to
the documentation that came with the device.)
z Check the cables or power cords for correct connections.
z For an external device that has its own power switch, make sure that
the power is turned on.
Hard Disk Drive Problems
The hard disk drive error message appears on the screen.
z The hard disk drive has defects. Ask your dealer for help.
The hard disk drive operations seem slow.
z The data files stored on the hard disk drive may be fragmented. Use a
tool such as Window’s Disk Defragmenter to defragment the files.
The hard disk drive / heater indicator (
) glows without blinking.
z The data files stored on the hard disk drive may be fragmented. Use a
tool such as Window’s Disk Defragmenter to defragment the files.
The hard disk drive / heater indicator glows red.
z When the tablet PC is connected to AC power and hard disk drive
temperature is below 5
o
C, the optional heater would turn on (if the
item HDD Preheat under the Advanced menu of your BIOS Setup is
set at Enabled). Wait awhile.
LAN Problems
I cannot access the network.
z Make sure that the LAN cable is properly connected to the RJ-45
connector (
) and the network hub.
z Make sure that the network configuration is appropriate.