User's Manual

Troubleshooting 8-9
!
If you are using any file transfer functions, make sure that both the
computer and the IR device have the appropriate software running.
!
Make sure that there is no device radiating infrared rays, such as
remote-controlled devices or wireless headphones, near the
computer or device.
!
Make sure that no direct sunlight or fluorescent lamps are near the
computer or device.
!
Make sure that the IR ports are clean.
Keyboard and Mouse Problems
The keyboard does not respond.
!
Try connecting another external keyboard. If it works, replace the
former keyboard as it may be defective.
The numeric keypad is disabled.
!
Make sure that the
Num Lock
is switched on. (Check if the Num Lock
Indicator
appears or not.)
The external keyboard does not work.
!
Make sure that the keyboard cable is properly connected.
The PS/2 mouse does not work.
!
Make sure that the mouse cable is properly connected.
!
Make sure that the pointing device is enabled in the SCU program.
The serial mouse does not work.
!
Make sure that the mouse cable is properly connected.
!
Make sure that you connect the mouse before booting the computer.
!
Make sure that the serial port is enabled in the SCU program.