User's Manual

8-12 Troubleshooting
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Make sure that the printer’s signal cable is properly connected.
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Make sure that the printer driver is correctly installed.
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Make sure that you have assigned the printer port correctly in your
operating system or application program.
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Make sure that the printer port is enabled in the SCU program.
The printer prints garbled information.
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Make sure that the printer driver is correctly installed.
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Make sure that the printer cable is properly connected.
Software Problems
An application program does not work correctly.
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Make sure that the software is correctly installed.
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If an error message appears on the screen, consult the software
program’s documentation for further information.
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If you are sure the operation has stopped, reset the computer. (See
“Resetting the Computer” in this chapter.)
Sound Problems
No sound is produced.
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Make sure that the volume control is not set too low.
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Make sure that the audio driver is correctly installed.
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Make sure that the computer is not in Standby mode.
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If using an external speaker, make sure that the speaker is properly
connected.
Distorted sound is produced.
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Make sure that the volume control is not set too high or too low. In
most cases, a high setting can cause the audio electronics to distort
the sound.