User's Manual
Table Of Contents
- Troubleshooting
- Preliminary Checklist
- Solving Common Problems
- Battery Problems
- CD/DVD Drive Problems
- Display Problems
- Floppy Disk Drive Problems
- Hardware Device Problems
- Hard Disk Drive Problems
- Infrared Problems
- Keyboard and Mouse Problems
- LAN Problems
- Modem Problems
- PC Card Problems
- Power Management Problems (for Windows)
- Printer Problems
- Software Problems
- Sound Problems
- Startup Problems
- Other Problems
- Resetting the Computer
8-10 Troubleshooting
LAN Problems
I cannot access the network.
!
Make sure that the LAN driver is correctly installed.
!
Make sure that the LAN cable is properly connected to the RJ-45
connector and the network hub.
!
Make sure that the network configuration is appropriate.
!
Make sure that the user name or password is correct.
Modem Problems
The modem does not work.
!
Make sure that the modem driver is correctly installed.
!
Make sure that the telephone line is properly connected.
!
Make sure that the COM port in the communication software is
correctly set.
!
Turn off power management.
PC Card Problems
The PC Card does not work.
!
Make sure that the PC Card is correctly seated.
!
If the card requires an IRQ (interrupt request), make sure that there is
one available.
!
The PC Card may be attempting to use COM3 or COM4 ports in a
manner that conflicts with the COM1 or COM2 port being used by
another device. Try running the SCU program to change the COM
port setting. If your PC Card uses COM3, set COM1 as Disabled. If
your PC Card uses COM4, set COM2 at Disabled.