User Manual

Troubleshooting
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Printer Problems (connected through optional docking
station)
The printer does not work.
l Make sure that the printer is turned on (if with independent power
source) and is online (ready to use).
l Make sure that the printer’ s signal cable is properly connected.
l Make sure that the printer driver is correctly installed.
l Make sure that you have assigned the printer port correctly in your
operating system or application program.
l Make sure that the printer port is enabled in the SCU program.
The printer prints garbled information.
l Make sure that the printer driver is correctly installed.
l Make sure that the printer cable is properly connected.
Software Problems
An application program does not work correctly.
l Make sure that the software is correctly installed.
l If an error message appears on the screen, consult the software
program’ s documentation for further information.
l If you are sure the operation has stopped reset the computer. (See
“Resetting the Computer” in this chapter.)
Sound Problems
No sound is produced.
l Make sure that the volume control is not set too low.
l Make sure that the audio driver is correctly installed.