User Manual

Troubleshooting 8-5
CD/COMBO Drive Problems (on optional docking
station)
The CD/COMBO drive cannot read a CD.
l Make sure that the CD is correctly seated in the tray, with the label
facing up.
l Make sure that the CD is not dirty. Clean the CD with a CD cleaning
kit, available in most computer stores.
l Make sure that the CD/COMBO drive driver is installed correctly.
l Make sure that the computer supports the CD or files.
You cannot eject a CD.
l The CD is not properly seated in the drive. Manually release the CD
following the method described next:
1. Turn off the computer.
2. Insert a small rod, such as a straightened paperclip, into the
drive’ s manual eject hole and push firmly to release the tray.
3. Pull the tray out until fully extended, and then remove the CD.
Display Problems
Nothing appears on the screen.
l If the power-on indicator LED is not on, check the electrical outlet,
the plugs and power cords.
l If the power button does not respond to a light touch, press the button
firmly.
l If you are using the battery power, make sure that it has a charge
remaining and that it is installed correctly.
l During operation, the screen may automatically turn off as a result of
power management. Press any key to see if the screen comes back.