User's Manual

Troubleshooting 8-5
Optical Drive Problems
The optical drive cannot read a disc.
l Make sure that the disc is correctly seated in the tray, with the label
facing up.
l Make sure that the disc is not dirty. Clean the disc with a disc
cleaning kit, available in most computer stores.
l Make sure that the optical drive driver is installed correctly.
l Make sure that the computer supports the disc or the file format
contained.
You cannot eject a disc.
l The disc is not properly seated in the drive. Manually release the disc
following the method described next:
– Turn off the system.
– Insert a small rod, such as a straightened paper clip, into the
drive’ s manual eject hole and push firmly to release the tray.
– Pull the tray out until fully extended, and then remove the disc.
Display Problems
Nothing appears on the screen.
l If the power-on indicator is not on, check the electrical outlet, the
plugs and power cords.
l If the power button does not respond to a light touch, press the
button firmly.
l If you are using battery power, make sure that it has a charge
remaining and that it is installed correctly.
l During operation, the screen may automatically turn off as a result of
power management. Press any key to see if the screen comes back.