FAQ

Is the mask latex-free?
Yes.
Is the mask removable?
Yes the masks are removable, but the inhaler cannot operate without a mask attached.
Does the mask fit children? Is it safe for children to use?
There is a smaller mask that can fit older children and young adults. It is recommended for
children over the age of 13. As with any electrical appliance, it should be used under
supervision of an adult.
How much water does the tank hold?
The max fill line is 25ml.
How long is the cord?
Approximately 8”
How long does it run?
Depending on the heat setting selected, the unit will run 20-22 minutes a session.
Can I purchase additional masks?
Yes, replacement masks are available at www.guardiantechnologies.com.
TECHNICAL/ TROUBLESHOOTING
Why does the inhaler fan still run after shut off?
Each time the inhaler is turned off the fan will run for 10 minutes to dry internal parts of the
device. It will automatically stop when complete. Once it is complete you can remove the cap to
the reservoir and empty the remaining water. The drying cycle is important to keep the internal
parts of your device clean.
* IMPORTANT: Do not interrupt, refill reservoir, unplug or turn off the device when the fan is
running the drying cycle*
Why do I hear a change in the sound of the motor as the unit is running?
There is nothing wrong, the unit is just cycling through a few heating cycles as its being used.
The change is noise is just the water cycling through the unit and turning into a clean steam.
Why does the steam temporarily cool down mid-use?
There is nothing wrong, the unit just cycles through a few heating cycles as its being used. It’s
just the water cycling through the unit and turning into a clean steam. This change in
temperature also provides temporary relief from the heat during use.
Why did the inhaler stop working or why won’t it start?
- Check the water level and add more distilled water if needed. Do not overfill.