FAQ
The Genie Company • One Door Drive • Mt. Hope, OH 44660
Customer Care: 800-354-3643 •
www.geniecompany.comRev 06/01/20
7. How long does a Surge Protector last?
There is no exact lifespan that can be defined. The time is variable as it depends
how many spikes/surges occur in your area and how strong those spikes/surges
are versus how many joules your protector can absorb.
If the surge or spike is high enough, it can inflict some heavy damage. Even if
increased voltage doesn't immediately break your device, it may put extra strain
on the components, wearing them down over time and reducing the surge
protector’s effectiveness. How long this takes depends on the frequency and
strength of power spikes/surges
8. Will the Genie Surge Protector protect my connected equipment against a
lightning strike?
No, lightning (5xs hotter than the sun!) is not something that can be stopped by
this surge protection device.
9. Do Genie openers require additional surge protection?
No, Genie openers do not require additional surge protection to operate. Every
Genie opener is manufactured and tested to meet UL and IEC testing
specifications.
In areas of frequent power outages or in areas where power quality issues
regularly occur, consumers may prefer additional layers of surge protection such
as a surge protector (which never hurts). For quality information on how to
protect your family and home against lightning and electrical surges, please
consult your insurance company.
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