Use and Care Manual

18
TROUBLESHOOTING
POWERHEAD LEDS
Powerhead LED
Possible Problem
Solution
Round LED Long LED
OFF OFF
Normal operation. None required.
No response from unit.
Check power supply.
Contact a trained door system professional.
ON/RED/
STEADY
ON/RED/
STEADY
Limits NOT set properly. Re-program limits, see pages 8-9.
ON/RED/
FLASHING
ON/RED/
FLASHING
Program error. Unplug unit, wait 5 seconds, plug in.
Component failure. Contact a trained door system technician.
ON/BLUE/
FLASHING
OFF Remote NOT programmed. Program remote, see page 11.
ON/PURPLE/
FLASHING
OFF Remote NOT programmed. Program remote, see page 11.
ON/RED/
FLASHING
OFF
Safe-T-Beam® physical obstruction. Remote obstruction, recheck unit.
Safe-T-Beam® signal interference.
Check alignment of Safe-T-Beam® pair and
nearest other Safe-T-Beam® pair, see page 16.
OFF
ON/RED/
FLASHING
Door contact in UP or DOWN travel. Remove obstruction.
Door component failure detected.
Check door spring, track, rollers, hinges and
 xtures.
OFF
ON/RED/
STEADY
Thermal cutout.
DO NOT unplug unit.
Wait until LED clears before operating.
ON/PURPLE/
STEADY
ON/PURPLE/
STEADY
Component error. Contact a trained door system technician.
OFF
ON/BLUE/
FLASHING
Door will not open.
Check Sure-Lock™. Sure-Lock™ should be OFF for
normal operation (see page 6).
ON/PURPLE/
FLASHING
ON/PURPLE/
FLASHING
Radio receiver error.
Unplug the unit. Wait 5 seconds and plug the unit
back in. If problems persist, contact a trained door
system technician.
ON/GREEN
STEADY
ON/GREEN
STEADY
OK=Charged, Battery Backup
None Required
ON/GREEN
FLASHING
ON/GREEN
FLASHING
Discharging, Battery Backup
Power is out. Battery in use.
ON/YELLOW
FLASHING
ON/YELLOW
FLASHING
Charging, Battery Backup
None Required
ON/RED TO YELLOW
FLASHING
ON/RED TO YELLOW
FLASHING
Dead Battery, Battery Backup
Allow to charge 48 hours. If charging fails,
Replace Battery.
ON/WHITE STEADY ON/WHITE STEADY Battery Backup in Operation
No Fault. Courtesy light while in battery
backup mode. Light will turn o after 4
minutes.